Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,225 Reviews)
Rating breakdown 11,225 reviews
5 Stars
9,846
4 Stars
1,109
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
3
Not the best phobe I've ever had.
on April 12, 2026
Posted by: Caleb336
[This review was collected as part of a promotion.] I'm coming from the 21 ultra and it's better but not leaps and bounds better. I guess I was expecting a lot more from 5 generations of phones. I should have bought the 25 ultra and saved a lot of money.
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Hi there Caleb336, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand wanting to feel that you've made a good investment in a new device that feels exciting to use every day. We have provided links to articles to help you with the features of Galaxy AI that have been added to your device, different camera features and settings, and the redesigned features of the S Pen. We have also added links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is the best Android phone
on April 17, 2026
Posted by: Asockhere
[This review was collected as part of a promotion.] The S26 Ultra is noticeably thinner at 7.9mm — you'll feel it in-hand and think "oh, nice." Then you'll put it down and forget about it. The big headline feature is the built-in Privacy Display, which kills the side-angle view so the person next to you on the bus can't read your texts. Genuinely useful. Also slightly unnerving that Samsung is marketing paranoia as a premium feature, but hey, welcome to 2026.
The camera? Still 200MP. Still incredible. Still the kind of setup that makes you feel like a professional photographer right up until you look at the photos and realize the phone did all the work. Samsung's ProVisual Engine and Galaxy AI handle so much post-processing that your "skill" is basically just pointing the thing. If that bothers you, touch grass. If it doesn't, your Instagram will look phenomenal.
Battery life is a genuine win. Super Fast Charging 3.0 gets you to 75% in about 30 minutes, and the 5000mAh cell will last you through a full day of heavy use without sweating it. Keep the Privacy Display on — it barely dents the battery. Testing showed maybe a 16-minute difference in real-world use. That's nothing.
The Snapdragon 8 Elite Gen 5 screams. Everything is instant. Apps open before you finish tapping. It's almost annoying how fast it is because there's nothing left to complain about in that department.
The camera? Still 200MP. Still incredible. Still the kind of setup that makes you feel like a professional photographer right up until you look at the photos and realize the phone did all the work. Samsung's ProVisual Engine and Galaxy AI handle so much post-processing that your "skill" is basically just pointing the thing. If that bothers you, touch grass. If it doesn't, your Instagram will look phenomenal.
Battery life is a genuine win. Super Fast Charging 3.0 gets you to 75% in about 30 minutes, and the 5000mAh cell will last you through a full day of heavy use without sweating it. Keep the Privacy Display on — it barely dents the battery. Testing showed maybe a 16-minute difference in real-world use. That's nothing.
The Snapdragon 8 Elite Gen 5 screams. Everything is instant. Apps open before you finish tapping. It's almost annoying how fast it is because there's nothing left to complain about in that department.
Galaxy AI is baked into every corner of the S26 Ultra, and at this point it's less a feature and more just... the phone. It's everywhere.
The camera leans
The camera leans
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love my Device
on April 18, 2026
Posted by: cadub5213
[This review was collected as part of a promotion.] It's pretty cool that you can use Galaxy AI to edit your pictures on your phone or to scan something on your screen to look it up. I got the 1 terabyte model and now I have plenty of space for all my games and my videos and pictures. Gaming on this device is really good. I also like that it has the built in privacy filter if you want some privacy on your phone. I'm really happy with my purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best on the market
on April 24, 2026
Posted by: Mau8977
[This review was collected as part of a promotion.] I have always used samsung devices my whole life, I have tried different models with different features, and all of them have been amazing. Especially the Samsung Galaxy S26 Ultra that I have been using for one day now, and it feels incredible, I had never experienced this level of smoothness in a Device. The new features Samsung included this year, the "Galaxy AI" has gone above and beyond, I can't even believe all the stuff I can do and customize with my phone, it just feels like we are in the future. One day hasn't been enough to review all its amazing features, I am excited and looking forward to discover everything that this S26 Ultra has to offer.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Mau8977, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how amazed you have been by the enhanced features and capabilities of your device including Galaxy AI, and that this device feels like a leap in to the future. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera!
on April 29, 2026
Posted by: Flyboy2026
[This review was collected as part of a promotion.] Galaxy AI allows me to improve on the pictures, by removing unwanted artifacts or even people from a scene. Also, we can do all sorts of improvements and add things to celebrate an occasion!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Flyboy2026, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying using Galaxy AI to enhance your experience with your camera, and for your celebrations. We have provided a link to the complete manual to help you with additional features like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 ultra by far the most amazing phone ever
on April 29, 2026
Posted by: AMartinez430
[This review was collected as part of a promotion.] The features and tips for this new device i purchased is off the wall amazing. So much to learn and so much tips to help me get through better understanding of this phone. Its amazing.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there AMartinez430, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are having such a wonderful experience with your device, and that you are enjoying the exploration of your device. We have provided a link to the complete manual for your convenience to help you fully discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with Google text message
on April 30, 2026
Posted by: Cocosharp
I just bought the Galaxy s26 Ultra phone and I just really wish I had stayed with the Galaxy S21 that I had. Although, I'm sure I would have constantly be thinking about getting an updated phone. I cannot comment much on the features because Although I'm satisfied with the camera my s21 phone also took good pictures. I'm actually really disappointed with the texting app. I'm a serious texter. I text way more than I talk. This phone came with Google messaging app pre installed. If I wanted to download the Samsung text app which in the play store you can find many but they all come with ads. Google message doesn't allow to schedule a text to 20 people. Of course, I text more than 20 and I don't mind sending another text to get another 15-20 people to text. But I do mind that I have to go one by one down my phone book to schedule a message. And it's tedious because everything I have to start from the beginning of the phone book to schedule the message. Start from the top all over again as I go down the list. So frustrating. I hate this phone! And I can't return it because I had 15 days to return it. That doesn't give you enough time to adjust to the new features. But one thing f I r sure the Google message app is trash. It's supposed to be more advanced but I would gladly go to my old phone If I wasn't already in debt to purchase this phone. I HATE THIS PHONE!
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Cocosharp, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand upgrading to a new device can come with a learning curve that causes frustration as you make adjustments to gestures and capabilities. We have provided a link to the complete manual to help you best align the settings to your preferences. We have also shared links to articles to help you with the camera features and features of Galaxy AI. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S Pen and battery transformed my workflow
on May 12, 2026
Posted by: S26DailyDriver
[This review was collected as part of a promotion.] I use my Galaxy S26 Ultra primarily for work — drafting documents, reviewing PDFs, coordinating with clients, and managing projects on the go. The S Pen has been the standout feature. Marking up contracts and reviewing files directly on the screen has cut down the back-and-forth I used to need with my laptop. Handwritten notes convert cleanly, and the latency feels essentially zero.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
The display is excellent for long reading sessions. Whether I am working through dense documents or proofing website copy, text stays sharp and the anti-glare finish actually holds up outdoors. Battery life comfortably gets me through a full day of heavy use, which matters when I am bouncing between meetings, calls, and travel.
Performance has been smooth across everything I throw at it — split-screen multitasking with email and a PDF reader, video calls, photo editing, and the occasional gaming break in the evening. The cameras are a noticeable step up, especially in low light, which has been useful for documentation work where lighting is unpredictable.
A few smaller things I appreciate: the in-display fingerprint sensor is fast and reliable, the haptics feel premium, and the build quality is reassuring given how often this phone ends up tossed into a bag or pocket.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
After several weeks of daily use, this device has genuinely changed how mobile my workflow can be. It is the first phone that has let me leave the laptop behind for short trips without compromise.
Value
5
Response from Samsung USBy R&R Team, May 12, 2026
Hey S26DailyDriver, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding this device so useful for work and personal needs, and that the display, speed, and enhanced features add so much value to your experience every day. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Facebook
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Written by a customer while visiting Samsung US