Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(11,225 Reviews)
Open Ratings Snapshot
Rating breakdown 11,225 reviews
5 Stars
9,846
4 Stars
1,109
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product. 
(
71 out of 111
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5 out of 5
5
Best yet
on April 15, 2026
Posted by: Sammy Sung
Battery lasts longer than previous Samsung 20. Disply is nicer, easier to navigate.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its a solid device
on April 23, 2026
Posted by: Casey686
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a polished phone that delivers where it matters most. The performance is fast and smooth, the battery easily lasts all day, and the massive 6.9-inch display looks fantastic in any lighting. The 200MP camera system stands out with sharp detail and excellent zoom, making it one of the best phones for photography right now.
While it’s more of an incremental upgrade than a huge leap, the added Galaxy AI features and refined design make it feel modern and capable. Overall, it’s a powerful, reliable premium phone that does almost everything really well.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Casey686, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are so pleased to hear that you are enjoying the larger display size, camera quality, and added Galaxy AI features. We have shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your new device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in my experience
on April 27, 2026
Posted by: Whpmgr
[This review was collected as part of a promotion.] I have been a Galaxy owner for over 20 years. I prefer them. I just got this phone 2 weeks ago. The camera is awesome. Easy to use and very capable. The Operating system is 2ndcto none. It brings up apps so fast, hasn't crashed yet and I have tried to crash it. The screen image is so crisp. Streaming is a breeze. I play games on it all day and there is still battery left when I lay down to sleep. The alarm wakes me effortlessly and the calender alerts me for all of my important events. What more could anyone ask for. I have as much memory as my Samsung laptop. I Love It!! dates . I love how Samsung AI helps me find things throughout the day and the phone works flawlessly with my Android Auto
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still getting to know it
on May 5, 2026
Posted by: RockinCowgirl
[This review was collected as part of a promotion.] So far I'm really liking this phone. I'm still figuring out the new settings & where things have been moved to but overall it's good.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 6, 2026
Hi there RockinCowgirl, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you. We have provided a link to the complete manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Features lost!
on March 22, 2026
Posted by: None
I can't even paste out of a text message. This really sucks big time.
Very hard if not impossible to use voice to text and try to add punctuation even as simple as a period very harder to use than my Galaxy s20 Ultra.
What happened to my $30 discount and the other benefits I should have since I wasted 1500+.
Why in hell is the annoying underscore added to perfectly good words like" happened" above.
Not happy at all. Why the lost features?
Response from Samsung USBy R&R Team, March 23, 2026
Hey None, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when your device is not meeting your expectations or operating as expected. We have provided links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, troubleshoot any frustrations, or answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Missing feathers
on April 8, 2026
Posted by: Bren
I traded up from the s25 ultra to the s26 ultra and was very disappointed that there were some features missing. What happened to Samsung messages? And the S pen is no longer Bluetooth! And the one that upset me the most was the Samsung themes. They only show up on the home page. I purchased a lot of them on my previous phones and I'm disappointed I can't use them on this one. Other that that, I love the phone.
Response from Samsung USBy R&R Team, April 8, 2026
Hello Bren, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when features you have used in the past have been changed or removed from your current device. We have provided a link to an article to help you with the S Pen features available on your device. We have also provided a link to the complete manual for your device to help you with the available features and settings to help you maximize your experience with your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the upgrade
on March 29, 2026
Posted by: El_OsOaZulE
from Salem, Oregon
The camera is awsome. Great features, clear photos and good zoom. The display is big and has vivid colors. Love the new privacy feature and it out performs all the other phones I have!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy!
on April 4, 2026
Posted by: Jc112
My phone will not charge above 70% and android auto will not work, have contacted support to help they don't have a solution. This phone is very expensive don't waste your money!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 6, 2026
Hi there Jc112, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you have a new device that is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the charging of your device. For the experience you mention with Android Auto beginning with One UI 7.0 a setting with the USB connection has been in place that may be restricting or blocking the connection with your car. We recommend adjust the settings for this in your settings app with the following path Settings > Security and privacy > More security settings > Block USB connections while locked (Default: On). We have also provided a link to the Samsung Support Team and your warranty information to assist you further if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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