Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,224 Reviews)
Rating breakdown 11,224 reviews
5 Stars
9,845
4 Stars
1,109
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Has a great camera, processor, and battery
on May 19, 2026
Posted by: Skol4Life
[This review was collected as part of a promotion.] I like A1 and the camera is amazing, processor is super fast and the battery last all day!!!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Skol4Life, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying your new device, and that the battery is keeping up with your usage during the day. We have provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
love my s26ultra
on May 19, 2026
Posted by: papichulo
[This review was collected as part of a promotion.] right now I am Writing with the write to text And I Love How there is low to no Lag What so ever I still want to try the Gfold7 but love my phone s26U
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picturesque
on May 20, 2026
Posted by: Simply
[This review was collected as part of a promotion.] I can not express how pleased with this dynamic phone . Everything is great from great audio to wonderful photos and videos and let's not forget my buddy Al he's help me so much when I'm not understanding things and this phone does so much I'm still learning new things about what this phone can do ! Its like opening a gift.. They really went over the top on this phone . Many many thanks ..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Got my new samsung s26ultra and it looks aaaamazin
on May 21, 2026
Posted by: Maajlos
[This review was collected as part of a promotion.] recently upgraded to the Samsung Galaxy S26 Ultra and after using it for some time I can honestly say it feels like one of the most complete smartphones Samsung has ever made. The overall experience feels extremely refined, from the hardware design to the performance and the new Galaxy AI features that are now deeply integrated into the device.
The first thing you notice is the display. Samsung continues to dominate when it comes to screen technology and the S26 Ultra proves it again. The brightness, color accuracy and smoothness of the display are simply outstanding. Whether I'm watching videos, browsing social media, or editing photos, everything looks incredibly sharp and fluid thanks to the high refresh rate and amazing resolution.
Performance is another area where the phone really shines. Everything feels fast and responsive. Apps open instantly, multitasking is effortless, and even demanding tasks like photo editing or gaming run smoothly. The optimization between the hardware and software makes the whole experience feel very polished.
One of the most exciting parts of the S26 Ultra is the new Galaxy AI integration. The AI features actually feel useful in daily life, not just like a gimmick. From intelligent photo editing suggestions to real-time text assistance and smart search features, Galaxy AI helps speed up everyday tasks and makes the phone feel more intuitive. The AI-powered camera tools are particularly impressive, allowing you to enhance photos, remove unwante
The first thing you notice is the display. Samsung continues to dominate when it comes to screen technology and the S26 Ultra proves it again. The brightness, color accuracy and smoothness of the display are simply outstanding. Whether I'm watching videos, browsing social media, or editing photos, everything looks incredibly sharp and fluid thanks to the high refresh rate and amazing resolution.
Performance is another area where the phone really shines. Everything feels fast and responsive. Apps open instantly, multitasking is effortless, and even demanding tasks like photo editing or gaming run smoothly. The optimization between the hardware and software makes the whole experience feel very polished.
One of the most exciting parts of the S26 Ultra is the new Galaxy AI integration. The AI features actually feel useful in daily life, not just like a gimmick. From intelligent photo editing suggestions to real-time text assistance and smart search features, Galaxy AI helps speed up everyday tasks and makes the phone feel more intuitive. The AI-powered camera tools are particularly impressive, allowing you to enhance photos, remove unwante
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
it's a shame they didn't improve cameras.
on May 21, 2026
Posted by: dobetterysamsung
[This review was collected as part of a promotion.] I'm dissatisfied with samsung the cameras are a joke and dont look any better than previous generations. save your money and don't buy the s26 ultra.
Value
1
Response from Samsung USBy R&R Team, May 21, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided links to articles to help you with the camera features of your new device, and the ways you can use Galaxy AI to further enhance your experience. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Mobile network issues
on May 21, 2026
Posted by: Chulwoon
[This review was collected as part of a promotion.] While driving, the mobile network disconnects and reconnects repeatedly about every five minutes, and eventually I get a message saying that the SIM card has been disconnected. I already replaced the SIM card with a new one, but the same issue occurred. I also switched to eSIM, and the same problem still happens. It seems like it might be a phone issue. Even after changing the network mode to 4G, the problem persists. I have also tried resetting the network settings and performing a factory reset, but the issue still continues.
I have used Samsung phones my entire life, and I never had any problems until the S25 Ultra. Because of the issue with my current phone, I had to return it and order a new one.
The most frustrating part is that I have to buy new screen protectors and camera protectors again, and I also have to set everything up all over from the beginning. This takes a lot of time and effort.
I would like to be compensated for the inconvenience and the time I have lost, but Samsung.com is not offering any support or compensation
I have used Samsung phones my entire life, and I never had any problems until the S25 Ultra. Because of the issue with my current phone, I had to return it and order a new one.
The most frustrating part is that I have to buy new screen protectors and camera protectors again, and I also have to set everything up all over from the beginning. This takes a lot of time and effort.
I would like to be compensated for the inconvenience and the time I have lost, but Samsung.com is not offering any support or compensation
Value
1
Response from Samsung USBy R&R Team, May 22, 2026
Hello Culwoon, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra. We know how important your phone is to you every day and needing the connection to your carrier to function as intended. We have shared links to a few troubleshooting guides to assist you with this experience at your convenience. We have also provided links to the Samsung Support Team and your warranty information if this matter persists and you would like to discuss your experience further. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with many new feautres!!!
on May 21, 2026
Posted by: Ratatouille
[This review was collected as part of a promotion.] This phone is amazing! It has so many new features that I enjoy and just make my daily life much more simplistic and efficient at the same time! The only thing I don't like is the new S-pen, it feels so fragile and if you don't place it back in correctly it stick out a little. Though, it's not like a crazy defect or what-not. The new privacy display feature is so awesome, it's not as good as a screen protector with one, but it'll do the Job. I really like the A.I system it has too (Galaxy A.I), it helps with my notes, suggestions, or answering my questions. It's definitely a better improvement since the S25 ultra. All in all, I really love this phone, if you're looking for a phone with optimal performance, gaming, great camera quality, and so much more to come for your buck; The Samsung Galaxy S26 Ultra is a great pick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on May 21, 2026
Posted by: 2disappointted
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, thank you for your feedback on your Samsung Gaalxy S26 Ultra. We understand how important it is to feel confident in the durability and usage of your new device. We have provided a link to the Samsung Support Team if you are interested in exploring the case options available to give you the protection and peace of mind you seek when using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US