Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,213 Reviews)
Rating breakdown 11,213 reviews
5 Stars
9,835
4 Stars
1,108
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Ultra S26
on May 6, 2026
Posted by: Copticnosa
[This review was collected as part of a promotion.] Love the new Galaxy AI feature of this Ultra S26! The AI to transcribe, summarize, and translate voice recordings in the notes is such a helpful feature. Also, the AI photo editing is great. It takes care of things that i don't want in a very clean way. Privacy display is a great add on, I don't have to worry about someone looking in my phone.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Copticnosa, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying the usage of Galaxy AI for translations, summaries, and many tasks to help you keep organized. We would love to hear from you again in the future if you have questions, or wish to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 7, 2026
Posted by: Articus
[This review was collected as part of a promotion.] The Galaxy AI is super fun and assists with production. Great vibrant product.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Articus, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the features of Galaxy AI, and that it is helping you streamline so many daily processes. We have shared a link to an article to help you with additional capabilities of Galaxy AI on your device. We have also shared links to the complete manual for your device and the Samsung Support Team to help you maximize your experience, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best In Series
on May 7, 2026
Posted by: Mighty
[This review was collected as part of a promotion.] I have been upgrading sine the Note-8 and the S26 Ultra is, by far, the best in thenline of succession. Everything is just better than the previous model with reasonable pricing.
As a photographer I am very impressed by the camera's performance. Galaxy AI does an amazing job of photo editing, so much so, that I can skip Photoshop for small scale edits.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Mighty, thank you for your feedback on your Samsung Galaxy S26 Ultra. WE couldn't be happier to hear that you are finding this device to be the best you've had, and that Galaxy AI has helped you edit your photos in unexpected and helpful ways. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on May 8, 2026
Posted by: Hometec
[This review was collected as part of a promotion.] I'm experiencing my first upgrade in three years. Upgrading from the Samsung Galaxy S23 to the S26 Ultra has been an amazing experience. Not only can I tell and see all the improvements that were made to the cameras, to the application process, to the simplification and the ease of use. I am enjoying the Galaxy S26 so much that I know I'll probably be keeping this phone for three years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From S22 Ultra to S26 Ultra 🤯
on May 8, 2026
Posted by: HippieTechGuy
[This review was collected as part of a promotion.] Going from the S22 to the S26 was a very nice upgrade. The most noticeable difference is the Galaxy AI features. I use the call screening all the time, being able to instantly move things to my calendar from text is amazing. The camera is insane.
This phone has made my work so much easier. I highly recommend it for anyone who needs a computer in there pocket, it has 1tb hard drive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love how fast this phone tirelessly charges
on May 9, 2026
Posted by: Cwwia1
[This review was collected as part of a promotion.] This phone is awesome downloads new apps in a flash
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Poor features
on May 11, 2026
Posted by: Jcarterp
Worst phone ever. Poor cell tower reception, poor detail camera, poor car connection, poor help when typing, poor text adds ads to your texts, just a piece of poop.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Cell tower connection impossible indoors, camera detail on pictures is bad, you can type something wrong spelled and no prompt, ads are added to your texts taking key words from your texts, everything you get in the car your car play tells you to review your notifications and reset your map. The list goes on of the problems never before seen with a less expense phone. I would not recommend.
Response from Samsung USBy R&R Team, May 11, 2026
Hey Jcarterp, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not meeting your expectations or operating as intended. We have provided links to resources to help you troubleshoot the connection to your carrier, remove pop up ads, get the best possible photos and videos, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Review for my new S26 Ultra
on May 11, 2026
Posted by: TheDarkWolf
[This review was collected as part of a promotion.] The S26 Ultra is a HUGE improvement over my S24. It has new great features like the Galaxy AI I can use to create endless themes for my phone backgrounds since I get bored with using a background for too long. The Galaxy Ai also really helps me every day at my delivery job, giving me the fastest routes so I can keep on making my customers happy. I also really love the S26 Ultra includes built in privacy display, so I can keep my information safer from prying eyes and when in public. The camera is amazing, I can take clear pictures from half a mile away. My screen has to clearest picture and everything runs flawless. I highly recommend this phone over anything. 5 out of 5 stars
Value
5
Written by a customer while visiting Samsung US