Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(11,205 Reviews)
Open Ratings Snapshot
Rating breakdown 11,205 reviews
5 Stars
9,827
4 Stars
1,108
3 Stars
166
2 Stars
40
1 Star
64
64%of customers recommend this product. 
(
71 out of 111
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5 out of 5
5
Advance features
on May 1, 2026
Posted by: Ashbash
[This review was collected as part of a promotion.] Galaxy AI is amazing. I love this phone. Helps me accomplish so much more personal or work it's reliable. Advance technology is the future. This phone is so quick and amazing storage better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like privacy feature but not sure about the rest
on May 1, 2026
Posted by: AMwow99
[This review was collected as part of a promotion.] Honestly the S26 Ultra feels like a really solid phone but the only thing that really stands out is the privacy feature it actually feels useful in real life and something you notice every day everything else is good like really good it is fast smooth the camera is reliable but nothing really gives that wow feeling the AI stuff is there but kind of whatever and you are not sure how much you will even use it and even the screen feels a little different because of the privacy thing so you are not fully sold on it overall it just feels like a premium phone that does everything right but is not that exciting beyond that one feature
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 8, 2026
Hi there AMwow99, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage of the new Privacy Display on your devce. We have provided a link to an article to help you with the full capabilities of Galaxy AI for the best possible experience. We have also shared a link to the complete manual and the Samsung Support Team to help you fully discover and align your devie to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on May 2, 2026
Posted by: PottMatter
[This review was collected as part of a promotion.] Absolutely love this phone. I have had the S20 and S23 and this is a great upgrade to the series. Camera is great, the display is wonderful. Ai features help with tasks when using the phone. I also use the phone for gaming and the performance is top notch. Only downside to the phone is the S-pen is no longer bluetooth. I highly recommend this phone if you are looking to upgrade.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 7, 2026
Hey there PottMatter, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you love this device. We have provided a link to an article to help you with the redesigned S Pen features you can use with your new device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 2, 2026
Posted by: Wamzli
[This review was collected as part of a promotion.] I use my device (Galaxy s26 Ultra) for video streaming, photography and work. I love the camera set up on this phone and photography is my main hobby and I only use my phone to take all of my photos so having a phone with Great camera sensors and features is a absolute must for me and this phone nails all of it perfectly! The anti glare 2000 nits of screen brightness is a life saver for taking photos on those bright sunny afternoons and the privacy display is also great for doing photo edits that you don't want others to see, the privacy photo albums is great for those pictures you want to keep hidden. The photos I have attached to this post are photos that I have personally taken and edited all on the s26 ultra.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hi Wamzli, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the amazing features of your new device, that you are loving your streaming, photography, and other uses for your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone blew my expectations away!!
on May 2, 2026
Posted by: Nathan
[This review was collected as part of a promotion.] I had the Galaxy S24 Ultra and was scared to upgrade because it was such a good phone, but the Galaxy S26 ultra has been worth the upgrade and it is the best phone I ever had. I love the violet color and I love the rounded corners design. Galaxy AI has been improved and it is great, I use Galaxy AI the most for when I am texting someone in spanish, since spanish is my 2nd language, the Galaxy AI in the keyboard helps me if I made a grammar mistake. Galaxy AI is also great for editing my pictures and videos and its just such a great tool, it has even improved bixby which is great.
I also love the built in privacy display, it is an amazing feature when out in public or at work, also, the battery performance is much better, my battery literally lasts all day for me.
In conclusion, I love this phone and anticipate enjoying it for years to come.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey Nathan, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how blown away you have been by the enhanced features and capabilities of your device, and that you are loving the new Privacy Display as a stand out feature. We hope you'll reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Smooth and Easy to Use
on May 2, 2026
Posted by: Superchatruc
[This review was collected as part of a promotion.] I’ve been using this Samsung device daily and the experience has been excellent. It’s fast, smooth, and very reliable for everything I do. I use it for streaming, listening to podcasts, navigation, and staying connected throughout the day, and it handles everything without any issues.
The display looks amazing and makes watching videos and sports much more enjoyable. The battery easily lasts me through long days, which is very important for my routine. Performance is consistent even when multitasking between different apps.
One of the standout features is Galaxy AI. It adds a very useful and modern touch to the device, making everyday tasks easier and more efficient. It really feels like a smart upgrade that improves the overall experience.
Overall, this device delivers great performance, excellent usability, and a premium feel. I’m very satisfied with it and would definitely recommend it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi there Superchatruc, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the appearance, performance, and usage of your device for your streaming every day. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional Performance for Content Creation
on May 3, 2026
Posted by: Jeanouis
[This review was collected as part of a promotion.] I have been putting this device through its paces with heavy video production and rendering. The processing power is remarkably consistent, handling high-resolution exports without the significant thermal throttling I have experienced on other mobile platforms. Galaxy AI has become a core part of my workflow, specifically for photo editing and generative fills that save time during post-production. The display quality remains top-tier, providing the color accuracy needed for mobile editing on the go. It is a reliable tool for anyone who needs a high-performance workstation in their pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hi there Jeanouis, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your device, and that it has been such a great companion for your work needs. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra the GOAT
on May 3, 2026
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] The new Galaxy AI for now nudge and photo editing is great!
Truly an AI phone now!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear you are finding the usage of Galaxy AI for your photo editing, and the Now Nudge has also been helpful to you. We have provided a link to an article to help you with additional ways you can integrate Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
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