Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(11,043 Reviews)
Rating breakdown 11,043 reviews
5 Stars
9,685
4 Stars
1,091
3 Stars
165
2 Stars
39
1 Star
63
64%of customers recommend this product.
(
71 out of
111)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5
Great Phone
on April 22, 2026
Posted by: Joker43
[This review was collected as part of a promotion.] This phone is better than I expected. It's very fast the AI is wonderful and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what it should be
on April 22, 2026
Posted by: Flohorse46
[This review was collected as part of a promotion.] S26 is such a disappointment. I bought extra for luxury feel. It should look like aluxury NOTE phone. This doesnt look any different from s26 or s26 plus. Very disappointed in the materials. Feels cheap compared to my s24. I want NOTE ULTRA looks and materials. If you are going to continue to call s26 ultra I am no longer buying/upgrading. I was definitely a Samsung fangirl. Ive had Samsungs since the S2. Bring back real ULTRA luxury, s27 in a square shape with premium materials.
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Flohorse46, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you've made a good investment in a new device. The change from titanium to armor aluminum helps provide a more lightweight design, better maintenance of optimal temperature, and great durability. We have provided a link to the Samsung Support Team if you have questions about these changes or any features of your new device We appreciate you beiing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's okay but nothing exciting for an upgrade
on April 22, 2026
Posted by: Haistensmom
[This review was collected as part of a promotion.] I upgraded from the s23 ultra to the s26 ultra no huge noticeably change in them other than the screen somewhat bigger The camera's a little better and the AI features which I don't use so if I had to do it all over again I would still upgrade because they gave me a great discount on this one but if I didn't need a new phone I would not have done it because the price they gave me for my old phone I couldn't buy a new one for that. All the while I do enjoy this song and have not had any issues out of it as I did my s23 every now and then so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from the S22 Ultra!
on April 22, 2026
Posted by: Diesel360
[This review was collected as part of a promotion.] It was finally time for the wife and I to upgrade our phones from the S21 and S22 to the new S26 series! Major upgrade! The camera is amazing, and the addition of Galaxy AI has been very helpful.
We take a ton of photos and videos of our little ones, and the quality is awesome! I mostly use my phone to listen to music and watch videos/movies. I use Galaxy AI to help organize my thoughts and manage my schedule.It's also great at helping assist with composing text and emails.
The phone feels good in the hand and the build quality is incredible!
Highly recommend if you're in the market for an upgrade or just looking for a quality product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Back to Galaxy
on April 24, 2026
Posted by: HappyLady01
[This review was collected as part of a promotion.] I really like my Galaxy S26 Ultra. The AI is very intuitive. It has some great features to keep my phone safe.
Value
4
Response from Samsung USBy R&R Team, April 24, 2026
Hello HappyLady01, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are overall happy with your device, and finding Galaxy AI easy to use for your needs. We have provided a link to the complete manual to help you with additional features like the new Privacy Display, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S 26
on April 24, 2026
Posted by: PrincessGwenni
[This review was collected as part of a promotion.] I have had the Samsung Ultra 26 for a little while. I am not skilled in the AI area, but want to learn how to get the maximum benefits of this phone.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey PrincessGwenni, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that this device has made such a great inital impression on you with the amazing features that are available. We have provided links to help you with the features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions during your exploration of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone for work and everyday use!
on April 24, 2026
Posted by: GeoHak
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra daily for work, family, and everything in between, and honestly it’s been a very solid device. The phone feels premium, runs fast, and handles multitasking without any issues.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
I use it a lot for calls, emails, managing real estate work, videos, navigation, and taking photos throughout the day. The battery easily gets me through a full day, which matters a lot when I’m constantly moving around.
The display is excellent, very sharp and bright, especially outdoors. The camera is reliable and gives great results without needing to do too much. The S Pen is also something I didn’t think I’d use this much, but it’s actually very useful for quick notes and staying organized.
Galaxy AI is a nice addition too. Some of the writing and search features genuinely save time and make daily tasks easier.
Overall, it feels like a phone built for people who actually use their device heavily, not just for social media. Samsung did a great job with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on April 24, 2026
Posted by: Shlane
[This review was collected as part of a promotion.] I upgraded from S23 plus, so far I can feel the difference in performance also in weight too, it feels lighter than the previous model. Usually use my phone to play, for work and to read and so far no issues at all.
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Still need to continue using it but so far I am very happy with it.
There are some things about Galaxy AI that might be helpful but sometimes it comes in with long press when I was not needing it
Value
4
Written by a customer while visiting Samsung US