Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(10,369 Reviews)
Open Ratings Snapshot
Rating breakdown 10,369 reviews
5 Stars
9,091
4 Stars
1,027
3 Stars
154
2 Stars
37
1 Star
60
64%of customers recommend this product. 
(
70 out of 109
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
5 out of 5
5
This product is intelligent.
on May 14, 2026
Posted by: mehatxu
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been quite impressive to me so far. I've been using the device for around a month or so now, and I'm really enjoying it.
In the past, my phone would serve a few simple purposes. Call, text/chat, scroll socials, and watch video/listen to music. Now, it's so much more.
This product feels less like a gadget and more like a partner that actually anticipates what I need. Galaxy AI handles the heavy lifting, whether it’s instantly turning messy meeting scribbles into organized summaries with Note Assist or removing distracting reflections from your photos in one tap.
​The intelligence really shines in the small, "life-saver" moments:
​Live Translate: It breaks down language barriers during phone calls in real-time, making international travel or business calls seamless. ​Chat Assist: It suggests the perfect tone for your texts, helping you switch from professional emails to casual group chats instantly. ​Generative Edit: You can move or resize objects in your shots, and the AI flawlessly fills in the background as if the original distraction never existed.
​It’s a sleek, powerful device that uses its "brain" to save you time and make the tech feel invisible.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey Mehatxu, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be so impressive, an d that Galaxy AI has been such a standout feature for your translating, communication style, and editing your photos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool phone
on May 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Only had phone for a month now. Really like the Galaxy AI but still getting to know it.
Really do like the built in privacy screen. It's absolutely 💯 amazing and I cannot wait to learn this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No much different for upgrade
on May 14, 2026
Posted by: RASamsungUltra
[This review was collected as part of a promotion.] For day life and work and family. my 25 ultra was the same.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2026
Hey RASamsungUltra, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can take time to fully discover the ways your device has been changed from your previous device. We have provided links to resources to help you discover the changes, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great upgrade!
on May 14, 2026
Posted by: BYRDIE
[This review was collected as part of a promotion.] Same great phone made by the same fast company! Galaxy AI helps me on so many fronts, it helps me with recipes at home, creating and formulating things for work. It helps me be more efficient and saves so much time.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Byrdie, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much Galaxy AI has been helpful for a range of daily tasks, that you are loving trying out new recipes, and that it is helpful you professionally. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ayyyy I love my Samsung Galaxy S26 Ultra!
on May 14, 2026
Posted by: RunnyRie
[This review was collected as part of a promotion.] The S26 Ultra continues Samsung’s streak of mobile photography dominance. I took a shot of my home recently, and the dynamic range is impressive—it managed to keep the white trim bright without blowing out the highlights against a gray sky. The Galaxy AI-assisted color rendering makes every shot look 'ready to post' without extra editing. It's fast, the screen is brilliant, and the shutter speed is nearly instant. I also used the Galaxy AI to play with the colors of my house, I'm sincerely impressed. Samsung Electronics are for anyone and everyone!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi RunnyRie, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are loving your new device, and that the camera is such a standout feature for you with enhanced details. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love you because the AI and the software is exce
on May 14, 2026
Posted by: Dijo83
[This review was collected as part of a promotion.] I love you because the AI and the software is excellent I wouldn't go back to no other phone than I had before
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Dijo83, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the usage of your device and especially finding Galaxy AI to be helpful for so many different things every day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product, love the features
on May 14, 2026
Posted by: Macedonian
[This review was collected as part of a promotion.] So many options, love the Ai ability, the camera capabilities, been using Samsung for over a decade. Getting better and better.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Macedonian, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the multitude of available features on your device, and how well they enhance your experience with your new device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone is so easy to use.
on May 14, 2026
Posted by: Jmpina8
[This review was collected as part of a promotion.] I love this phone. With Galaxy AI it has simplified my work and home life I would not trade my Samsung ultra with Galaxy AI for anything. If I'm sending quick messages to the kids or updating my schedule, taking world class photos or updating my website Galaxy AI makes it simple and time efficient.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello Jmpina8, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that Galaxy AI has been such a standout feature for your usage for a range of daily tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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