Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Average customer rating
4.8
(10,805 Reviews)
Rating breakdown 10,805 reviews
5 Stars
9,476
4 Stars
1,073
3 Stars
158
2 Stars
38
1 Star
60
64%of customers recommend this product.
(
70 out of
109)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB - Black (AT&T)
Customer Rating
4
This product is simple to use and fantastic.
on April 27, 2026
Posted by: cwesquire1
[This review was collected as part of a promotion.] I use my phone for email, phone calls and streaming.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Everything—No Compromises
on April 27, 2026
Posted by: GalaxyAIPhantomMode
[This review was collected as part of a promotion.] This phone shows up and takes over. Performance is instant—apps fly open, gaming stays smooth, and streaming looks unreal on this display. Everything feels fast, sharp, and fully dialed in.
But the real headline is the camera. Every shot comes out crisp, detailed, and balanced, whether it is bright daylight or low light. Colors pop without looking fake, and motion stays clean. Galaxy AI is the secret weapon—it steps in to enhance, sharpen, and refine photos in a way that feels natural but powerful. It is like having a pro editor built right into the phone.
Battery life keeps up with everything I throw at it, from nonstop use to long photo sessions, without stress. The design feels premium, solid, and confident in hand.
This is more than an upgrade—it is a full glow-up. If you want a phone that performs hard and makes every shot look like it was taken on purpose, this is it.
P.S. Galaxy AI quietly steals the show—every time
But the real headline is the camera. Every shot comes out crisp, detailed, and balanced, whether it is bright daylight or low light. Colors pop without looking fake, and motion stays clean. Galaxy AI is the secret weapon—it steps in to enhance, sharpen, and refine photos in a way that feels natural but powerful. It is like having a pro editor built right into the phone.
Battery life keeps up with everything I throw at it, from nonstop use to long photo sessions, without stress. The design feels premium, solid, and confident in hand.
This is more than an upgrade—it is a full glow-up. If you want a phone that performs hard and makes every shot look like it was taken on purpose, this is it.
P.S. Galaxy AI quietly steals the show—every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loaded with features, I never expected to use much
on April 27, 2026
Posted by: Bartemus69
[This review was collected as part of a promotion.] Makes it easy to follow-up on subjects and events that are of interest to me.
Able to keep track of my schedule that sometimes can be fluid.
Also provides plenty of games and other entertainment for the well needed goof off time!!
Able to keep track of my schedule that sometimes can be fluid.
Also provides plenty of games and other entertainment for the well needed goof off time!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to the S26 Ultra
on April 27, 2026
Posted by: Csantes
[This review was collected as part of a promotion.] I recently upgraded to the S26 Ultra from the S23 Ultra, I was a little reluctant because I loved my S23 Ultra. I've had it a month now and I love this phone. The camera is amazing, and Galaxy AI has awesome tools that compliment the phone and everyday tasks. This phone can do anything, just ask Bixby and if can't do it, it'll tell you how. Did I mention, I love the phone!?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm having a lot of problems with this new model.
on April 27, 2026
Posted by: Alcon1964
[This review was collected as part of a promotion.] Since I bought this new Galaxy S6 Ultra, I've had many problems, such as connecting a new Samsung device with the fingerprint to unlock it, problems with the Google message with Google Gboard And the worst part is that I've called more than 5 times and nobody answers.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi there Alcon1964, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended. We have provided a link to an article to help you troubleshoot the fingerprint reader on your device. We have also shared a link to the complete manual to help you best align the settings to your preferences, and discover the differences between the new messaging. Lastly, we have provided a link to the Samsung Support Team to assist you through chat if you have questions or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I might finally have my perfect phone
on April 27, 2026
Posted by: S4Leet
[This review was collected as part of a promotion.] I love this phone. From the performance to the color to the massive amounts of storage, to the little features you might not even find until a month or longer in (like the amazing steady cam AI), this is the happiest I've been with a new phone in years.
The camera, as always, is the low light king. The new privacy feature can be set to specifically hide notifications from prying eyes. I often flip it on full screen at night so it reduces visibility for my spouse, so she isn't as affected by the light of the screen, an unforeseen bonus.
The Galaxy AI doesn't seem revolutionary at first... but then you get your first call from an unknown number and use call screening and watch as your AI weeds out the scammers and telemarketers realizing that AI might not be so bad after all.
It's not a revolutionary jump from the previous model, but if you're coming from a different phone or a few models back, you'll wonder why everyone doesn't own a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use of s26 ultra
on April 27, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I love how user friendly the s26 ultra is, easy to use for social media gaming and camera is awesome. The Galaxy AI works great for helping search for stuff online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on April 27, 2026
Posted by: Lovely
[This review was collected as part of a promotion.] Oustnding phone i would never get anything thatn Samsung great camara. Great battery over all great product I highly recommend it.
Value
5
Written by a customer while visiting Samsung US