Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,424 Reviews)
Rating breakdown 13,424 reviews
5 Stars
11,720
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
The styles pen dose not work for selfies
on March 30, 2026
Posted by: Countryb41
[This review was collected as part of a promotion.] We like these phones have some really nice features but styles pen will not work for selfies. Somethings are hard to figure out and usally can't find anyone at T-Mobile who knows they just transfer us to Samsung even then it get me frustrated because no one is willing to take there time to help. But honestly we've owned Samsung ever since they came out with the very first Samsung smart phone.
Still trying to figure out the AI features
Still trying to figure out the AI features
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Countryb41, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it can be when your device is not operating as devices have in the past. We have provided a link to the complete manual that highlights the usage of hand gestures and voice commands you can use for your selfies on your device, as well as help you with all of the other features and capabilities of your device. We have also provided a link to the Samsung Support Team to assist you with any questions you may have through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
In Love with this Phone
on March 30, 2026
Posted by: Nabeel
[This review was collected as part of a promotion.] I can't tell how much I love my new S26 Ultra. I upgraded from my S22 Ultra from 4 years ago. I totally forgot how snappy a phone can be. Love the Camera and the flat screen, the privacy display and all the Galaxy AI features.
The only disappointment is the no Bluetooth support on the S pen. I used the S pen a lot to click pictures on my S22 Ultra it's a bummer that Samsung removed it. This is the reason I have given 4 stars instead of 5.
Apart from that I only have positive things to say about this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design
on March 30, 2026
Posted by: Abcdefg
[This review was collected as part of a promotion.] Phone has been great even though I haven't used galaxy AI at all. My favorite part is the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great options available
on March 30, 2026
Posted by: Heartbr8kr
[This review was collected as part of a promotion.] I can use my Galaxy S 26 Ultra to run my trucking business. My husband loves the available AI programs. He uses them to help with tuning his car and every question he could have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: UncleSoda73
[This review was collected as part of a promotion.] It works great. Holds a charge. Pretty much everything you want to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, missing the S-pen bluetooth.
on March 30, 2026
Posted by: LoveUltra
[This review was collected as part of a promotion.] I use my phone mainly for work, so battery life is a must have for me and the new S26 ultra does deliver.
The camera is great and there is no words to describe the performance of these phone.
I do miss the bluetooth connection on the Spen, coming from my previous S23 Ultra experience
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Set up a d transfer to new S26 went very easy.
on March 30, 2026
Posted by: KBKEEP
[This review was collected as part of a promotion.] New S26 operates smoothly. All the features run much cleaner then older models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is smooth like butter.
on March 30, 2026
Posted by: LoveSam
[This review was collected as part of a promotion.] This device runs so smooth and has so much features. I especially love all the custom features to decorate my home and lock screen to truly make it fit my style.
Value
5
Written by a customer while visiting Samsung US