Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,430 Reviews)
Rating breakdown 13,430 reviews
5 Stars
11,723
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
This Phone is a powerhouse.
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai on this phone offers so many convenient tools both for work and for fun. I'm really big on quality of life though, and switching from the Pixel 9 Pro XL I'm very happy with my Purchase, once they added the Call Filter to Samsung I knew I had to give it a try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad experiences
on March 30, 2026
Posted by: RexGospel
[This review was collected as part of a promotion.] Smart switch did not flow properly
Very disappointed
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello RexGospel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the inital setup of your device is for your enjoyment and usage every day. We have provided a link to the Samsung Support Team for your convenience if this experience is ongoing. They can work with you directly through chat for your setup. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Are under kidding?
on March 30, 2026
Posted by: artyyyy
[This review was collected as part of a promotion.] This is thee best smart phone ever!u should buy it. They are worth it!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on March 30, 2026
Posted by: Pachis67
[This review was collected as part of a promotion.] I don't want to write a message.....................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bettet camera, not enough information about the ph
on March 30, 2026
Posted by: Califas
[This review was collected as part of a promotion.] Galaxy s26 ultra the is no I information about the new features of the phone
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hey Califas, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you are attempting to discover the new and enhanced features of your new device. We have provided a link to the complete manual to assist you in your exploration and alignment of settings. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great and useful features, no gimmicks.
on March 30, 2026
Posted by: Samku007
[This review was collected as part of a promotion.] The brand new Galaxy 26 is packed with all the useful features you could ask for. The camera really shines, producing excellent quality images, and the overall build feels nice and sturdy. It's definitely ahead of its time and gives the competition a run for their money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade for all its features.
on March 30, 2026
Posted by: JosephA
[This review was collected as part of a promotion.] I’ve been daily-driving the S26 Ultra for a while, and honestly, it’s one of the few tech upgrades that actually lives up to the hype. It isn’t just a "spec bump"—it’s a device that actually keeps up with how chaotic life gets.
Work & School
This is my primary workstation. The S Pen is still the GOAT for jotting notes in meetings or highlighting PDFs for school, but Galaxy AI is the real MVP. Note Assist is a total lifesaver; I can record a 45-minute lecture or a messy work sync, and the AI spits out a perfectly organized summary in seconds. No more re-listening to hours of audio. Plus, Call Screening is incredible—if I’m in a quiet library, I can see a live transcript of a call and type a response for the AI to read out loud.
Gaming & Streaming
When I finally get a break, I’m usually gaming or watching sports. I play a lot of Genshin Impact and Call of Duty Mobile, and this phone doesn’t even break a sweat. Even on max settings, it’s buttery smooth, and the new cooling system keeps it from turning into a hand-warmer. The screen is honestly better than my TV; whether I’m catching a game on the train or binging a series in bed, the colors are punchy and clear even in direct sunlight.
The Verdict
The S26 Ultra is a beast. It’s a serious investment, but it handles the jump from "work mode" to "relax mode" better than any device I’ve owned. If you practically live on your phone, this is the one.
Work & School
This is my primary workstation. The S Pen is still the GOAT for jotting notes in meetings or highlighting PDFs for school, but Galaxy AI is the real MVP. Note Assist is a total lifesaver; I can record a 45-minute lecture or a messy work sync, and the AI spits out a perfectly organized summary in seconds. No more re-listening to hours of audio. Plus, Call Screening is incredible—if I’m in a quiet library, I can see a live transcript of a call and type a response for the AI to read out loud.
Gaming & Streaming
When I finally get a break, I’m usually gaming or watching sports. I play a lot of Genshin Impact and Call of Duty Mobile, and this phone doesn’t even break a sweat. Even on max settings, it’s buttery smooth, and the new cooling system keeps it from turning into a hand-warmer. The screen is honestly better than my TV; whether I’m catching a game on the train or binging a series in bed, the colors are punchy and clear even in direct sunlight.
The Verdict
The S26 Ultra is a beast. It’s a serious investment, but it handles the jump from "work mode" to "relax mode" better than any device I’ve owned. If you practically live on your phone, this is the one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on March 30, 2026
Posted by: SanMan
[This review was collected as part of a promotion.] This has been one of the best if not the greatest phone I ever purchased. I've always had a note phone ever since they came out. The S26 ultra is an ulta beast of an AI smartphone. This phone is has so many great features!
Value
5
Written by a customer while visiting Samsung US