Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
Removed Camera Shutter feature on SPen
on April 3, 2026
Posted by: Joicall
I have been buying Samsung for years now. I can't wrap my head around the idea that someone thought it was a good idea to remove the SPen camera shutter feature on its newest Samsung Ultra 26.
Design
3
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Joicall, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have used in the past with your device have been changed in some way. We have provided a link to the complete manual to assist you with the hand gestures and voice commands you can use with your device for the remote control of your camera. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 3, 2026
Posted by: Kushe89
[This review was collected as part of a promotion.] The new privacy feature is a game changer. I don't need to buy a privacy screen protector now. Also the ability to select what apps that automatically open with the privacy feature on is amazing!
I love how this new S-pen now is more responsive and seems to be faster than the previous ones. My last one had some lag time but not for this one.
The night mode in the camera is very much brighter and clear. Hopefully as more updates come to the phone, the photo quality does not drop as it has done with ALL on the previous Samsung Galaxy phones!
Overall, it's a great upgrade from my previous Samsung Galaxy s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this style phone!
on April 3, 2026
Posted by: R85STEVENS
[This review was collected as part of a promotion.] I love the camera on this phone. She takes wonderful pictures. I use her for all my work needs also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on April 3, 2026
Posted by: Crockpot
[This review was collected as part of a promotion.] This phone has great features. I had my phone for 2 weeks and constantly keep finding new features to explore. AI has made to easy to find anything.
I am enjoying the privacy feature. I love the fact I didn't have to purchase a screen protection for privacy, it's built in the phone is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Is Cooked Everyone With its S26 Ultra
on April 3, 2026
Posted by: Hyperx
[This review was collected as part of a promotion.] I Really Love this Device This phone has maximum Gaming Features With High performance and Also Cooked Everyone With All features like cameras The zooming the Quality and Even Super massive amoled display Privacy in Display feature I Think it is not important if you are gamer photographer or Tourist I recommend must to get this s26ultra Which gives Performance in Every thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on April 3, 2026
Posted by: MzKrisOnTheMove
[This review was collected as part of a promotion.] I've been a Samsung user for years from the Note Series to Galaxy Series. But this is by far one of the best phones that I have used in all the years I've been with Samsung, I have not used the Galaxy AI yet but I do plan on working towards it. I mainly use my phone for daily use. I love my gameplay on the phone. The battery life is awesome. And when transferring my information from my old phone to the new one, it was smooth as ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not so durable
on April 3, 2026
Posted by: Sohamsj
Plz use a screenprotector, I learnt the hard way.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Owned note series since s9, always bought a screen protector, skipped for the first time buying into hype of a strong durable screen.
Another issue with this phone is it goes into listening AI mode even if the phone is idle or not in use.
My First note that's cracked, not a first I was looking forward to.
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Sohamsj, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations and may have gotten some damage so early in your usage. We have provided links to the complete manual for your device to help you discover the features of your device and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Knocked off the park as usual
on April 3, 2026
Posted by: GalaxiesUltra4eva
[This review was collected as part of a promotion.] It is impressive how year after year the improvement can still be felt and noticed from the first time you power the device. The new UI feels odd for the first day or two, and then you forget you used to have something different. The AI is so subtle yet game changing is impressive.
Value
5
Written by a customer while visiting Samsung US