Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,433 Reviews)
Rating breakdown 13,433 reviews
5 Stars
11,726
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Love this phone
on April 4, 2026
Posted by: Spenny098
[This review was collected as part of a promotion.] I've always been a galaxy lover have only owned Galaxy series phones and this phone is incredible. I love the AI photo editing. There is so much to learn and do with this phone it's definitely one of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good
on April 4, 2026
Posted by: BowDown
[This review was collected as part of a promotion.] I've been a Galaxy guy since the S9. The S26 Ultra is a decent upgrade over my previous phone, the S23 Ultra. From the screen to the Galaxy AI. Everything seems to be an upgrade.
Streaming on it is flawless. I'm impressed with the camera for taking photos and videos, recently went to a circus and the omages were great. Love the audio eraser feature in the gallery. The new AI, Perplexity is interesting.
It's like Samsung pack in tons of surprises hidden throughout their devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No different then 25 ultra, just a few features
on April 4, 2026
Posted by: JJJJJJJJJJJJ
[This review was collected as part of a promotion.] The software update could have made the difference between the 25 or the 26
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hello JJJJJJJJJJJJ, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how disappointing it can be to feel that your new device has not been upgraded enough for your expectations. We have provided a link to the complete manual to help you fully discover the new features like the Privacy Display and horizontal lock, as well as the enhanced features of Galaxy AI. We have also shared a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
It's great, I guess
on April 4, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I’ll admit, I am not a tech guru - so far it just doesn’t feel dramatically different from my S23 Ultra. The one thing I can’t deny is the camera. It’s absolutely unbeatable, and the clarity is fantastic. The rest is on me for not taking the time to learn the features, including the Galaxy AI. My suggestion: totally buy the S26 Ultra, but don't sell this piece of magnificense by not accessing all it has to offrt.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so far!
on April 4, 2026
Posted by: sizzlemc
[This review was collected as part of a promotion.] Upgraded from S23. Worth it! Spending too many hours a day on this thing tho!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great new features.
on April 4, 2026
Posted by: Ryolovessamsung
[This review was collected as part of a promotion.] Loving the phone so far. Learning new things everyday. The Galaxy AI feature it pretty cool especially for editing photos with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Annoying Bixby
on April 4, 2026
Posted by: Codysseus9
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is honestly a really solid phone. It feels premium, runs fast, and the screen looks amazing. The camera is great, battery life has been good for me, and overall I actually like using it a lot.
My only real complaint is Bixby. It still feels unnecessary and kind of gets in the way sometimes. The phone itself is great, but Bixby sucks.
My only real complaint is Bixby. It still feels unnecessary and kind of gets in the way sometimes. The phone itself is great, but Bixby sucks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on April 4, 2026
Posted by: Mego20
[This review was collected as part of a promotion.] Galaxy AI comes with all great features accompanied by 12 GB RAM.
Value
5
Written by a customer while visiting Samsung US