Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
11,734
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
Disappointed for S pen
on April 6, 2026
Posted by: Tony
S pen without the camera shutter function is very disappointed, it makes the phone 50% less functional.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 6, 2026
Hello Tony, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed. We have provided links to resources to help you discover the redesigned S Pen capabilities, and help you discover the hand gestures and voice commands you can use with the camera on your device. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on April 6, 2026
Posted by: Queencitypretty
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra to the new S26 Ultra. In the short time I've been using this phone, I have been very happy with my decision to upgrade. The new Galaxy AI features have been very useful. I'm a reseller so I list a lot of items for sale on various platforms, and the Photo Assist has been a great tool to easily modify photos. I've also been extremely happy with the Automatic Call Screening. What a great feature to have the calls screened and the ability to read voice mails live as the caller is speaking. Side note, I'm also grateful that Samsung has kept the S-pen :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed lots of memory love the camera and acc
on April 6, 2026
Posted by: Axieboutme
[This review was collected as part of a promotion.] My Galaxy S26 ultra is the best phone I've ever owned lots of storage lightning fast sleek design the camera is amazing I love this phone i will own it for a very long time this is my second ultra S26 and hopefully it will stand the test of time im pretty rough on my phone is work in a fast paced production facility and sometimes I drop it off my lap while I'm on the forklift that's why I'm so happy to use the otter box case to keep it safe the pen included makes great time while filling out forms and just doodling id highly recommend this phone to anyone who is looking for a phone of a lifetime..you will definitely be in love with your purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just the best phone available
on April 6, 2026
Posted by: Cheerybomb
[This review was collected as part of a promotion.] The Galaxy AI is super intuitive. Whenever I have incoming texts it will automatically suggest codes to copy and the mass group text summary feature is a TIME saver.
The phones display is crazy clear and the camera on this thing is unbelievable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strong and fast premium experience
on April 5, 2026
Posted by: HuskyFan
[This review was collected as part of a promotion.] The galaxy s26 ultra is a strong phone I'll probably be using for at least the next five years. The galaxy ai is pretty helpful with helping me use all of the phones many features and for looking things up instantly.
All the apps I use (games, youtube, work apps) run incredibly smoothly. Even the biggest games i download run at an easy 60 frames.
I use my phone everyday for work and have never ended a day below 50% battery despite constant use playing music. Im especially a fan of how many screen options I have for when I want a fast, beautiful image or maximize battery life for when I can't charge my phone for an extended period. The privacy display is also pretty nice to have for scrolling videos while on break.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New s26 ultra
on April 5, 2026
Posted by: DADPOOLFIT
[This review was collected as part of a promotion.] Love the integration of Ai and the privacy screen. Kind of disappointed the s pen lost the bluetooth function though. Been a galaxy user for years and will continue to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra Review Mega Awesome
on April 5, 2026
Posted by: XManXtreme1234
[This review was collected as part of a promotion.] The Galaxy AI on my new S26 Ultra is incredibly helpful. Thank you Samsung for making amazing products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I upgraded.
on April 5, 2026
Posted by: GLadiSwitched
[This review was collected as part of a promotion.] I have used Galaxy AI for design help and it was superb. The privacy screen feature is amazing, the pen is smooth and useful for reminders, notes, and photo edits. The speed of the device and screen size are faster and just right. Camera lenses and zoom quality are unreal. I am so glad I traded in my zfold for this amazing phone. LOVE IT!
Value
5
Written by a customer while visiting Samsung US