Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,456 Reviews)
Open Ratings Snapshot
Rating breakdown 13,456 reviews
5 Stars
11,749
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product. 
(
93 out of 144
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on April 9, 2026
Posted by: JunioorLG
[This review was collected as part of a promotion.] Samsung Galaxy S26 Ultra is a cool phone to have specially the AI it has new edit mode and Great screen the privacy display give it unic look the S26 Ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been using Samsung since the beginning
on April 9, 2026
Posted by: JcRamos
[This review was collected as part of a promotion.] Having stuck with the Galaxy S series since the early days, I’ve seen every next big thing Samsung has thrown at us. The S26 Ultra feels like the first time in a while where the hardware and software actually feel in perfect sync. It’s not just a spec bump; it’s about how refined the experience has become.
The first thing you notice is the weight and balance. It’s still a massive phone, but the new contouring makes it way more comfortable to hold without a case than the last few generations. The display remains the gold standard, unbelievably bright even in direct sunlight, and the anti reflective coating is a game changer if you spend a lot of time outdoors.
Performance wise, the new chip is a beast. Everything from high end gaming to heavy multitasking is buttery smooth. But for me, the real win is the battery efficiency. I'm getting through full, busy days with plenty of juice left, which is critical when you're constantly on the move and don't want to be tethered to a charger.
The camera system is where I spend most of my time, and the shutter lag long time Samsung headache is finally gone. The zoom is crisp, and the low light processing looks much more natural and less over sharpened than before.
If you’re coming from an S24 or older, this is a massive leap. It feels like Samsung finally stopped trying to add gimmicks and just perfected the tools we use every day. De
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Special price for storage and very lovely color
on April 9, 2026
Posted by: November
[This review was collected as part of a promotion.] I don't like AI. Doesn't help much for me. Only helpful to me for searching.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on April 9, 2026
Posted by: Skbrookie
[This review was collected as part of a promotion.] I love this phone.
This is the first time I am using the ultra.
The Galaxy AI feature is amazing, I can get things done so quickly.
I ask, it answers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S26 Ultra: Refined Performance
on April 9, 2026
Posted by: ElMelozoo
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra represents a masterclass in iterative perfection, prioritizing meaningful utility over radical design shifts. Its most compelling upgrade is the integrated Privacy Display, which uses hardware-level tech to shield your on-screen data from prying eyes at the touch of a button. Performance is pushed to the limit by the Snapdragon 8 Elite Gen 5, which finally pairs with a long-awaited jump to 60W fast charging and a wider f/1.4 aperture for superior low-light photography. While the aesthetic remains familiar, the combination of raw power, improved charging speeds, and a brighter 6.9-inch display makes it the most capable and private flagship available today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new features.
on April 9, 2026
Posted by: Virtues93
[This review was collected as part of a promotion.] The new AI and setting including the private setting are great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on April 9, 2026
Posted by: Lovemy
[This review was collected as part of a promotion.] Love my new phone very light love the color love all the features that I have the camera is very great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone, needs improvements
on April 9, 2026
Posted by: Zebrachicken35
[This review was collected as part of a promotion.] I've had the Samsung Galaxy S26 Ultra for a while now. I'm still learning all the features, because there are many. While I like the idea of the Galaxy AI being able to do a lot, especially with pics, it definitely needs improvements. It's pretty good at removing certain background images, but sometimes it's very obvious something was once there.
Dark mode is not that good. It does not work. It will darken some things, but the home screen stays brightly colored. I had to put a blank black image on the home and lock screens to replace the dark mode for those since it does nothing for them.
Privacy mode does not work well with dark mode on. If you are going to use it, shut off dark mode. If dark mode is on, the screen because very washed out. If dark mode is off, with privacy on, the colors become light, with blacks becoming grey. I just don't use it because of that. It has one feature that's helpful though, it can be activated for individual apps when they are used, and shut off when they aren't being used.
The phone is much faster than my old s22 ultra, but the screen is not as bright or crisp.
The battery has been good so far, but only because I still use my s22 ultra for many apps. I'm fairly certain that it would drain fast if I accessed all my apps on this phone. I do love that the phone does not get hot.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 10, 2026
Hi Zebrachicken35, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can take time to fully discover the capabilities of your device, and align the settings to your preferences. We have provided a link to an article to help you with the features of Galaxy AI available on your device. We have also provided a link to the complete manual to assist you with this discovery and alignment. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
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