Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,458 Reviews)
Rating breakdown 13,458 reviews
5 Stars
11,751
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Refresh of Samsung's Signature Device
on April 9, 2026
Posted by: MrLazare
[This review was collected as part of a promotion.] I purchased this phone to replace an S23 Ultra and the difference between the two is night and day. The overall appearance of the device is different because of the rounded corners and the flat screen but the pedigree is typical Samsung. The S26 Ultra is blazing fast and is packed full of Galaxy AI features which I find useful. Whatever you need to do there is an AI assistant for that. Bixby is much more functional now that it's integrated with Perplexity. The principal feature on the S26 Ultra is the privacy screen which I thought I would not use. However, I tried activating it for my banking apps and was blown away by how well it works. We don't often get new features which no other phone has so this one is a plus for Samsung. Overall this phone just works so well that I'm impressed every day when I discover a new trick. While I miss the bold angular style of past Ultra devices, the more subtle corners are beginning to grow on me. This phone is why I stick with Samsung year after year. It is simply the best Android phone out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great features in really good purchase
on April 9, 2026
Posted by: 1234566777
[This review was collected as part of a promotion.] This a great phone to buy love it in really great deal in great price specially if you use it to watch videos on YouTube or making work is really g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has wonderful features!
on April 9, 2026
Posted by: Kelly1968
[This review was collected as part of a promotion.] This is the most exceptional mobile phone I've had to date! I absolutely love it's features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with great battery
on April 9, 2026
Posted by: SCHWIKE3
[This review was collected as part of a promotion.] I use my phone mostly for streaming music, tv, and some games. I have not had a chance to use a lot of galaxy AI but it seems to work well when I use it to search or research topics as well as being able to search with a picture. The camera works really well with the image stabilization as well. Best phone yet especially in the silver shadow color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the Galaxy series
on April 9, 2026
Posted by: chuNche96
[This review was collected as part of a promotion.] With the use of AI you can do many amazing things, it is very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S26ultra fial to impress
on April 9, 2026
Posted by: Ajb123
[This review was collected as part of a promotion.] The phone really us not all that much better then my s25 ultra it lags frequently when performing basic functions with Ai its really slow most of the time the only positive is charging speed but don't get this phone thinking the Ai is goikg to be next level because its not it sucks
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hello Ajb123, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted usage of your device is to you every day. We have provided a link to an article to help you adjust the refresh rate of your device to help maximize the speed of your device. We have also provided a link to an article to help you if your device if freezing while attempting to perform tasks. We have lastly provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great Phone
on April 9, 2026
Posted by: Thanos
[This review was collected as part of a promotion.] I’ve been using this phone for a while now and it’s actually been great. I mostly use it for gaming and watching videos, and the screen looks amazing. It’s super fast and doesn't lag at all, even when I have a bunch of apps open for school stuff. The battery also lasts a long time so I don't have to worry about it dying in the middle of the day. If you want a phone that can handle a lot of gaming and still work perfectly for everyday things, this is definitely it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This s26 ultra is everything
on April 9, 2026
Posted by: alaxico
[This review was collected as part of a promotion.] Best ai phone ever,it just took the s25 and made it supermax
Value
5
Written by a customer while visiting Samsung US