Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(6,970 Reviews)
Rating breakdown 6,970 reviews
5 Stars
6,112
4 Stars
685
3 Stars
105
2 Stars
27
1 Star
41
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Awesome phone!
on April 11, 2026
Posted by: RickyM
[This review was collected as part of a promotion.] I love this phone! The battery seems to lasts forever. The screen is very vivid and videos really jump out. The camera takes GREAT pictures. The implementation of AI really takes this phone to the next level. It helps when taking pictures or researching a product you are viewing, it just does everything in seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Elite Phone. Astounding Upgrades. One Drawback.
on April 11, 2026
Posted by: Jim0011
[This review was collected as part of a promotion.] First off the new Galaxy AI feature has been ASTOUNDING. From suggestions on alarms, to what pictures to share, to calendar push notifications when trying to make plans over text, among many other amazing features.
Since upgrading from S21 plus I have seen a roughly 5x improvement in battery life.
The screen and video quality when the privacy setting is turned off have been second to none. And as embarrassed as I am to admit it, I've already dropped it more than I would've hoped and not so much as a single scratch yet, very durable.
That all being said, the one drawback I've had thus far is when using the privacy display feature I get very nauseous and a headache from the eye strain. I will say while it's so a significantly lesser extent, there is some level of continuous eye strain even with privacy off and eye comfort on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very happy with the device overall my favorite
on April 11, 2026
Posted by: Dadbidtidd7725
[This review was collected as part of a promotion.] As the title states this is overall my favorite phone i have ever used and I'm very happy with the ui. My only real complaint is I would like to be able to use my facial recognition as opposed to my fingerprint for everything. Another issue I have with the device ( which mind you is somewhat manageable) is the samsung wallet quick access location it gets very confusing when using gestures if you have it set to the home screen. I personally turned it off on the home screen and left it on the lock screen but now to access it quickly I have to lock my screen or have a shortcut and I don't much care for it it would be nice if it was an option for the side panel. With these issues addressed to me personally this would to the perfect phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily powerhouse, but lacking the ultra charm
on April 11, 2026
Posted by: AGS1
from Arizona, USA
I have been using Samsung products for many years, originally with the galaxy note line, and now a few generations of the ultra series - 22, 24 and now 26. Don't get me wrong this phone is a powerhouse, the battery is better, the cameras are great, screen is very nice, it is nicely built/durable (after you get used to the massive camera bump) and I find the privacy display to be quite useful. I don't use the AI features as much but more and more a creeping into my daily workflow. The phone excels in everything that I need a phone to do, and I am sure for every person buying this phone, your experience will be the same. But it's the moments away from doing every day tasks well that make me miss my prior phones - the spark of "ultra" just seems to be gone.
Bluetooth S pen features have been the biggest missed component to this phone for me, especially coming from an S24. Experimental features seem to have been traded for stability and a more grounded experience, which is great again for daily use, but for me as someone who every now and again enjoys expanding the use of my expensive pocket computer this is noticeably absent in this device. This phone is very good, but to me it just isn't ultra anymore, and I hope newer generations bring back niche hardware features and breaks the mold more like the previous phones did, and truly provide something no other phone has (or at least just bring back the Bluetooth S pen features).
I still recommend buying it if you need a workhorse.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness phone
on April 11, 2026
Posted by: mgv091992
[This review was collected as part of a promotion.] The best android out there in forever. Samsung lover all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 11, 2026
Posted by: Zerocool831
[This review was collected as part of a promotion.] Galaxy AI has been a genuinely useful feature in my day-to-day use. I use my Samsung device for work, streaming, photos, and staying organized throughout the day. The phone is fast, the screen looks great, and the battery holds up well. Galaxy AI adds features that actually feel practical instead of gimmicky, especially for helping streamline everyday tasks. Overall, it has been reliable, easy to use, and packed with features that make the experience better.
Value
5
Written by a customer while visiting Samsung US