Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,465 Reviews)
Rating breakdown 13,465 reviews
5 Stars
11,756
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
Not all that different than the S25 Ultra
on April 13, 2026
Posted by: Bweenis
[This review was collected as part of a promotion.] So the S26 Ultra seems a whole lot like the S25 Ultra. Specs are quite similar, and the phone seems to operate basically the same. Battery life may be a bit better, but my S25 Ultra was a year old so better probably degraded a bit. The AI features are basically the same as last year. The one negative is the camera island. It doesn't allow the phone to lie flat on a table. It also makes Magsafe accessories hard to attach. If You have an S25 I'd just stick with that.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hey there Bweenis, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We understand how disappointing it can be when your device is not meeting your expectations in enhancements. We have provided a link to an article to help you with the features of Galaxy AI. We have also provided a link to the complete manual for your device to help you with the new Privacy Display and horizontal lock. The battery life of your device is designed to maximize after a short period of usage and adjustment to your consumption habits. Lastly, we have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade.
on April 13, 2026
Posted by: DeDapper
[This review was collected as part of a promotion.] First off, I started out not even wanting to trade in my S23 ultra. It was my favorite phone ever. WAS... The galaxy S26u has exceeded all of my expectations. I am really loving how simple galaxy Ai makes things for me. The overviews and ease of searching make it such an amazing feature. The camera at first didn't seem like a major upgrade, but let me tell you.. It is. The software on the camera app is really next level. I have nothing bad to say about this phone. If you're thinking of upgrading, definitely do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, camera was upgraded again
on April 13, 2026
Posted by: Cedrickls
[This review was collected as part of a promotion.] Ai helps with everything now, texting, simply adding anything u can think of
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device.
on April 13, 2026
Posted by: Mittmqn
[This review was collected as part of a promotion.] Other than the fingerprint needs to be improved for accuracy sometimes, no issues. I have been with Samsung from the beginning of the smart device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Peasy
on April 13, 2026
Posted by: Techee
[This review was collected as part of a promotion.] The AI works well make my life so much easier it knows what im trying to do easy set up and transfer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on April 13, 2026
Posted by: Hann04
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy S26, and overall I’m really impressed with it. The performance is smooth and fast, whether I’m multitasking, using apps, or browsing. Everything feels responsive without any lag.
One of the highlights for me is the video quality. The camera captures very sharp and detailed videos, with great color and clarity. It really stands out, especially in good lighting.
The audio quality is also excellent. Whether I’m watching videos, listening to music, or on calls, the sound is clear, loud, and well-balanced.
Overall, I’m very satisfied with this phone. It delivers strong performance along with top-tier video and audio quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Android Auto
on April 13, 2026
Posted by: FaEnterprizes
[This review was collected as part of a promotion.] A new update to my phone has broken my android auto. I also miss the pin not being able to control my camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra feels premium and sleek!
on April 13, 2026
Posted by: jenaaaa
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra honestly just feels really nice right away. Like the design is super sleek and it actually feels premium in your hand, not cheap or anything. It’s one of those phones that just looks and feels good without trying too hard.
One thing I really like is the privacy display. It’s kinda reassuring knowing people around you can’t just glance over and see everything on your screen, especially when you’re out in public. The screen itself is also super nice... colors are super vibrant, everything looks sharp, and it runs really smooth.
Performance-wise, it’s been really fast for me. I haven’t noticed any lag, even when I’m doing a bunch of things at once or just scrolling a lot. The camera is also amazing. It takes clear pictures and works well in different lighting, which I love because I don’t want to have to try too hard to get a good shot.
Battery life seems solid too. It lasts me through the day pretty easily, and when I do need to charge it, it doesn’t take forever. Overall, it just feels like a really well-made phone with some thoughtful features that actually make a difference.
One thing I really like is the privacy display. It’s kinda reassuring knowing people around you can’t just glance over and see everything on your screen, especially when you’re out in public. The screen itself is also super nice... colors are super vibrant, everything looks sharp, and it runs really smooth.
Performance-wise, it’s been really fast for me. I haven’t noticed any lag, even when I’m doing a bunch of things at once or just scrolling a lot. The camera is also amazing. It takes clear pictures and works well in different lighting, which I love because I don’t want to have to try too hard to get a good shot.
Battery life seems solid too. It lasts me through the day pretty easily, and when I do need to charge it, it doesn’t take forever. Overall, it just feels like a really well-made phone with some thoughtful features that actually make a difference.
Value
5
Written by a customer while visiting Samsung US