Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,431 Reviews)
Open Ratings Snapshot
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product. 
(
93 out of 143
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
The best phone I have owned
on April 23, 2026
Posted by: LITTLEKRAMS
[This review was collected as part of a promotion.] Between the Galaxy AI and the battery life, this is by far the best product I have ever owned by Samsung. It's smooth, easy to use, and the battery lasts all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I ❤️ the bells and whistles
on April 23, 2026
Posted by: GalaxyS26ultragirl
[This review was collected as part of a promotion.] The user loves this phone's lightness, which is better than the S25 Ultra.
• The privacy screen is useful for a manager to prevent others from seeing their texts.
• The AI is helpful for correcting grammar, making everyday communication easier.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hi there GalaxyS26ultragirl, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the new lightweight design, Privacy Display, and enhanced features of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product always impresses
on April 23, 2026
Posted by: Jackpharaoh
[This review was collected as part of a promotion.] I’ve been daily driving the S26 Ultra for a few weeks now, and while it looks familiar, the "under the hood" changes are where it shines. The Snapdragon 8 Elite Gen 5 is predictably a monster—gaming is buttery smooth and I haven’t seen it throttle once.
​The Standout Feature: The Flex Magic Pixel (Privacy Display) is actually useful. Being able to toggle a button so the person next to me on the train can't snoop on my emails is a game-changer.
​Camera: The wider f/1.4 aperture on the main sensor is a huge leap for Nightography. I’m getting much cleaner shots in dim bars compared to last year's S25.
​The Catch: Charging is up to 60W now (finally!), but the battery size is still stuck at 5,000 mAh. It’ll get you through a day easily, but don't expect two.
​Rating: 8.5/10. It’s the ultimate "safe" flagship.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hello Jackpharaoh, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the upgraded processing power, new Privacy Display, and amazing camera features. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever 🤳
on April 23, 2026
Posted by: Dre1snap
[This review was collected as part of a promotion.] Good job samsung 👏 🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳🤳
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hey there Dre1snap, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are loving this new device. We have provided links to resources to assist you in fully exploring your new device, customizing the device to your usage, and answering any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal Experience
on April 23, 2026
Posted by: HawseF14
[This review was collected as part of a promotion.] I am pretty basic phone user, but this new phone has opened all kinds of doors into automation and AI use that I never saw myself using.
I can now better assist my son with his homework, save tons of time on research, and even control my lighting TV from my phone.
It even tells me when the refrigerator door has been left open at our beach house In Florida (we live two states away)
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hi there HawseF14, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device to so perfectly integrate in to your life, and help streamline so many tasks every day. Please, reach out to us again in the future if you have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S26 Ultra has great features like Galaxy AI.
on April 23, 2026
Posted by: ScottytooHotty
[This review was collected as part of a promotion.] The S26 Ultra is a fantastic phone that can be used for productivity, streaming movies, paying bills, etc.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamApril 23, 2026
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding your device a wonderful tool for so many daily needs and hobbies. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone forever
on April 23, 2026
Posted by: BorninFiji
[This review was collected as part of a promotion.] Galaxy AI and bixby makes everything easier and faster also camera quality is super good
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hello BorninFiji, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding Galaxy AI to be helpful for streamlining daily tasks, and that you are enjoying using the camera for amazing photos and videos. We have provided links to resources to assist you with further exploration of your device and alignment of the settings, as well as answering any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 23, 2026
Posted by: Andy64m
[This review was collected as part of a promotion.] Love this new Samsung, don't really use the AI. I had the fold 6 but the aspect ratio for me was wrong.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2026
Hi there Andy64m, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the display design, and enhanced features of your device. We hope you'll reach out to us again in the future if you have additional feedback you would like to share with us, or if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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