Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(7,552 Reviews)
Rating breakdown 7,552 reviews
5 Stars
6,619
4 Stars
745
3 Stars
119
2 Stars
28
1 Star
41
70%of customers recommend this product.
(
62 out of
88)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
I almost didn't buy this. I was wrong. So wrong.
on March 25, 2026
Posted by: Releca
[This review was collected as part of a promotion.] Let me set the scene. I stood in that store, phone in hand, and talked myself out of it at least a dozen times. Put it back. Picked it up. Put it back again — and that's not counting the hours spent adding it to my preorder cart online, removing it, and adding it back. I'm a single mother, MSW student, and small business owner. Spending money on myself feels basically illegal. Buyer's remorse always wins and everything goes toward my son. Except this time. I bought it anyway. My only regret is the energy I wasted being dramatic about it.
I need a phone that keeps up with me and that is not a small ask. Between my son's specialized needs, running a business, surviving grad school, and a calendar that looks like a Tetris game someone is actively losing — I needed a device that does not quit. This one does not quit.
The camera alone justifies everything. I photograph constantly — work, school, and every moment with my kid I refuse to let blur into a forgotten memory. Low light, fast motion, close-ups, wide shots. It just works. Every single time. Galaxy AI has genuinely saved my brain — summarizing, organizing, keeping me focused when I have seventeen things pulling at me mentally and emotionally. Which is always. Still finding new features days later. Battery lasts all day. Screen is gorgeous. Zero complaints. Five stars. Buy the phone. Stop talking yourself out of it like I did!
The camera alone justifies everything. I photograph constantly — work, school, and every moment with my kid I refuse to let blur into a forgotten memory. Low light, fast motion, close-ups, wide shots. It just works. Every single time. Galaxy AI has genuinely saved my brain — summarizing, organizing, keeping me focused when I have seventeen things pulling at me mentally and emotionally. Which is always. Still finding new features days later. Battery lasts all day. Screen is gorgeous. Zero complaints. Five stars. Buy the phone. Stop talking yourself out of it like I did!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Runs well, don't love all the ai features.
on March 25, 2026
Posted by: rustyspatular
[This review was collected as part of a promotion.] Runs apps well. The Galaxy AI is not great, ai art is ugly but you can ignore it for the most part.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S 26 Ultra
on March 25, 2026
Posted by: Windyguitar26
[This review was collected as part of a promotion.] Love this phone. It is bigger than my last galaxy. Better pictures and great graphics. I use the Galaxy AI frequently and am very satisfied with the results. The data transfer was seamless and the use of e Sim instead of physically replacing the Sim card made the first use much easier. Love the purple color. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on March 25, 2026
Posted by: GalaxyKris
[This review was collected as part of a promotion.] I absolutely love my Galaxy s26 ultra! I love the stylus for signing documents on my phone. I love the screen size. I love the sound quality. I love the photo and video quality. The zoom works so well! I absolutely love the Galaxy AI. I can just talk to my phone like its a person, and it understands me, and is very helpful answering all of my questions, helping me navigate my phone. I have been a samsung person for a very long time, and this phone is by far the best one I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful next gen phone
on March 25, 2026
Posted by: Fantum
[This review was collected as part of a promotion.] This phone is beyond words. Setting everything up was incredibly easy, and switching from my old phone was smooth and stress-free. Samsung really made the transition simple.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Now, let’s talk about the bread and butter of this phone—the AI. It’s phenomenal. I haven’t come across a single useless feature. From AI-powered photo editing to enhancing pictures and the circle search feature, everything feels useful and actually improves everyday life.
My favorite feature is the audio eraser. It makes recordings sound much cleaner by removing background noise, which is a huge plus for me.
Overall, this is an amazing phone, and I would highly recommend it to anyone looking for a powerful and smart device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations!
on March 26, 2026
Posted by: NocturnalN8tive
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S26 Ultra, and I can honestly say this phone feels like the future in my hand. The feature that stands out the most to me is "Galaxy AI" and how it actually helps in everyday life. I use it to help rewrite texts and notes so they sound clearer and more professional, summarize long articles so I can get the main points quickly, and even edit my photos. The AI photo editing is amazing because I can remove objects, fix lighting, and adjust photos after I take them, and they still look natural.
The camera quality is incredible, especially the zoom and night photos. I can take clear pictures from really far away, and low light photos come out bright and detailed. The battery easily lasts me all day, which is a huge plus since I use my phone constantly for music, maps, videos, and social media.
The display is also beautiful and super smooth, which makes everything look better, from streaming shows to just scrolling. Overall, the Galaxy S26 Ultra, especially with Galaxy AI, makes everyday tasks faster, easier, and more fun, and it truly feels like a smart assistant, camera, and computer all in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than previous model!
on March 26, 2026
Posted by: jumper71
[This review was collected as part of a promotion.] The new Samsung S26 Ultra is not only better then the previous models but makes AI really stand out. The pictures, clarity, search, size and almost every aspect of the new model is outstanding!
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Jumper71, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to be a great upgrade from previous generations, and that Galaxy AI has been such a highlight to your usage along with the camera. We have shared a link to the complete manual to help you further explore new features on your device including the Privacy Display. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love it!
on March 26, 2026
Posted by: Rose67
[This review was collected as part of a promotion.] I love the new features. I do alot on the web and with the different apps.
Value
5
Written by a customer while visiting Samsung US