Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,422 Reviews)
Rating breakdown 13,422 reviews
5 Stars
11,718
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Great phone.
on May 7, 2026
Posted by: Kricket
[This review was collected as part of a promotion.] I love the galaxy s26 ultra. I came from the fold 4 to the ultra. It makes me feel like i got a regular phone again. The privacy screen feature is a plus. I love the ai look app that was previously installed. It's pretty accurate. Galaxy ai is awesome too. I like to use it when a person on fb speaks spanish it translate it for me. I like to watch my showes while am at work, picture is clear and with depths.Awesome phone.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hello Kricket, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that youa re finding this device so helpful for a range of daily activities, that the Privacy Display gives you peace of mind, and that Galaxy AI has been so helpful for you. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 7, 2026
Posted by: Articus
[This review was collected as part of a promotion.] The Galaxy AI is super fun and assists with production. Great vibrant product.
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Articus, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the features of Galaxy AI, and that it is helping you streamline so many daily processes. We have shared a link to an article to help you with additional capabilities of Galaxy AI on your device. We have also shared links to the complete manual for your device and the Samsung Support Team to help you maximize your experience, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 7, 2026
Posted by: Yjfb77
[This review was collected as part of a promotion.] I'm using this device like my personal phone and is fast and reliable. Works for the money. Galaxy ai is working great
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hi there Yjfb77, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the usage of your device, and that you are finding it fast and reliable during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from previous s23 ultra
on May 7, 2026
Posted by: choco2gobo
[This review was collected as part of a promotion.] I use my Samsung s26 ultra for many things as I am a full time work from home mom of 3 and have a ton of family. I use multiple msging services, calendars, organization apps (chores, routine errands, house upkeep, kids social lives, etc), news, streaming, banking, health and fitness, streaming, and a couple games. I also occasionally looked social media, but try to avoid it.
The Galaxy AI tool is great with photo editing, suggestions, calendar, and inhanced searching is a huge! I really lovethe cool privacy screen and have it default set for all myfinancial and banking apps!
I love the enhanced search and use it all the time to capture model or serial numbers from pictures of product tags, etc. I just did this for help with filling a warranty claimon my mattress. Took a picture of themattress label and captured all the details. You can alsojust easilysearch forthings you'reinterested in by taking a picture then circling theitem you want to search for, game changing really.
Calendar help is also great as screen content, like msgs and emails, to recognize plans and events. It can suggest creating a calendar event directly from the chat, identifying dates, times, and people without switching apps. You can also just write in screen simple details for an event and the Galaxy AI tool can capture this as an event, like a normal person writes on a sticky note!
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Choco2gobo, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving the ability to edit your photos with Galaxy AI, find information you are needing with ease, and stay organized and in communication with your loved ones. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love Everything about it!
on May 7, 2026
Posted by: Gottolove2shop
[This review was collected as part of a promotion.] It's GREAT!! I LOVE it! I give it a 10 ✨️'s rating. Thanks Samsung! Oh yeah Let's NOT forget "AI" It's UNREAL!! THANKS AGAIN!!
Value
5
Response from Samsung USBy R&R Team, May 8, 2026
Hey Gottolove2shop, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how great you are finding this new device, and that it feels so amazing and beyond all expectations. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones available
on May 7, 2026
Posted by: rogab
Incredible phone. Much more than I expected. One of the best phone cameras out there period
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 8, 2026
Hi there Rogab, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing that this device has not only met but exceeded all expectations you had for your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your phone, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The features are amazing
on May 7, 2026
Posted by: HaPpYgOlUcKy
[This review was collected as part of a promotion.] The new Galaxy AI for this phone is so cool. I was on my way to Walmart. My 7 year old daughter was with me and she asked the AI to tell her a story and it did it was so cute. I am blown away at the technology.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey there HaPpYgOlUcKy, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding your new device to be amazing for your usage, and that you have found fun and interesting ways to use Galaxy AI. We have shared a link to the Samsung Support Team for your convenience if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good like the s24-s25
on May 7, 2026
Posted by: Oli700
[This review was collected as part of a promotion.] Got a few more new features but the camera is along the lines of an s24-s25.
Value
4
Response from Samsung USBy R&R Team, May 8, 2026
Hello Oli700, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the usage and capabilities of your device. We have provided a link to the complete manual to help you with the full capabilities of your device including the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US