Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,289 Reviews)
Open Ratings Snapshot
Rating breakdown 18,289 reviews
5 Stars
15,971
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
4 out of 5
4
Awesome phone
on August 2, 2026
Posted by: Jsierraco97
[This review was collected as part of a promotion.] Loving this phone so far. It has so many cool features. Not regretting this purchase at all.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 3, 2026
Hey Jsierraco97, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you have no regrets about upgrading to your new device. We have provided links to resources to help you explore your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Upgrade Ever!
on August 2, 2026
Posted by: Breezy
[This review was collected as part of a promotion.] ​Upgrading to the Samsung Galaxy S26 Ultra has been a total game-changer. I chose this phone for its top-tier performance, incredible Galaxy AI features, and outstanding camera capabilities, and it has exceeded my expectations in every way.
​The display is incredibly bright and smooth, battery life easily lasts all day, and the build quality feels exceptionally durable. Whether I’m managing daily tasks, taking sharp photos, or relying on seamless multitasking, it handles everything effortlessly. It is easily the best flagship phone on the market. Highly recommended!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey Breezy, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding Galaxy AI and the camera to so far exceed all expectations you had. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New AI feature
on August 2, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Using the AI feature for photos is so much fun.
I needed to upgrade my 12 yr old phone so I was amazed at the speed of this Ultra Technology.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 3, 2026
Hey there LoveSamsung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. WE are thrilled tohear how happy you are with the upgrade to your new device, and that you are finding the addition of Galaxy AI has been such an enjoyable experience during your usage. We have provided a link to the full manual and the Samsung Support Team to help you explore and customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxu s26 Ultra
on August 2, 2026
Posted by: IamHkok
[This review was collected as part of a promotion.] S26 Ultra is a powerful phone with an excellent camera and the best performing phone i have had, but I have noticed some heating during regular use. I also experience an inconsistent brightness issue where the screen sometimes does not get as bright as it is supposed to, especially outdoors even when the adaptive brightness is off. This makes the display difficult to see even when the brightness is turned all the way up.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All my needs in one phone
on August 2, 2026
Posted by: Galaxluver
[This review was collected as part of a promotion.] I love my Samsung ultra 26. Because I choose to use google pay, and I love the fact that I can add coupons.My trip tickets, my memberships, all to my phone.Everything all in one on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All my needs in one phone
on August 2, 2026
Posted by: Galaxluver
[This review was collected as part of a promotion.] I love my Samsung ultra 26. Because I choose to use google pay, and I love the fact that I can add coupons.My trip tickets, my memberships, all to my phone.Everything all in one on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All my needs in one phone
on August 2, 2026
Posted by: Galaxluver
[This review was collected as part of a promotion.] I love my Samsung ultra 26. Because I choose to use google pay, and I love the fact that I can add coupons.My trip tickets, my memberships, all to my phone.Everything all in one on my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features of this wonderful phone
on August 2, 2026
Posted by: Fatherboard
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra as my best all-around phone. It does everything to the best way possible. It's fast, energy sufficient, charges fast with its 60 watt charging, it's excellent in every way.
Even though I mainly use it for gaming, it works with undisputable and incontrovertible performance with its super strong and durable amoled, 120 hz refresh rate screen. It has excellent distinguished uniqueness among all other flagship phones. As a competitor against all other flagships, it has outstanding quality and performance and has won the competition as far as I'm concerned.
I love the phone so much and I would continue to use it and also continue to upgrade as more and better devices roll out!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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