Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,299 Reviews)
Rating breakdown 13,299 reviews
5 Stars
11,620
4 Stars
1,340
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
S26 ultra
on June 29, 2026
Posted by: Roberto444
[This review was collected as part of a promotion.] The Samsung AI is very good, I highly recommend it if you have questions about school, work, care, pets, plants if you like gardening and many more things you can think of doing. The design is very great, the camera is very good, the screen is very good and with privacy display it is the best. To play games, this is fine, you can play relaxed the battery, this is very cool, it lasts all day without worrying about whether it will download or if you forgot the charger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Phone
on June 29, 2026
Posted by: Kevo85
[This review was collected as part of a promotion.] I'm very impressed with this device I own the Galaxy S26 Ultra 1Tb
This has got to be the fastest phone I've ever owned
Impressed with the A.I. suite as well
I also feel like the camera is perfect for the point and shoot photo I take, it's like hardware and software does all the heavy lifting I just point & shoot
In closing very impressed with my new device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 30, 2026
Posted by: MJ3gom3h4n0
[This review was collected as part of a promotion.] Is an amazing devise excellent settings easy to navigate and understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product woth great AI capabilities
on July 1, 2026
Posted by: Subie1705
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy for a bit now, and honestly it’s been a really solid phone. It’s fast, doesn’t lag on me, and handles everything I throw at it without any issues. The screen is one of my favorite parts—everything just looks really clean and smooth, especially videos.
The Galaxy AI features are actually pretty useful too. I didn’t think I’d care much at first, but things like photo edits and little smart suggestions end up saving time and making things easier without me really thinking about it.
The camera’s been great for everyday shots. Whether it’s quick pictures with friends or random moments, the quality comes out sharp and clear. Battery life has also been reliable, which is a big deal for me since I’m on my phone a lot during the day.
Overall, I’m really happy with it. It just works the way I need it to, and the extra features like Galaxy AI are a nice bonus without feeling overcomplicated.
The Galaxy AI features are actually pretty useful too. I didn’t think I’d care much at first, but things like photo edits and little smart suggestions end up saving time and making things easier without me really thinking about it.
The camera’s been great for everyday shots. Whether it’s quick pictures with friends or random moments, the quality comes out sharp and clear. Battery life has also been reliable, which is a big deal for me since I’m on my phone a lot during the day.
Overall, I’m really happy with it. It just works the way I need it to, and the extra features like Galaxy AI are a nice bonus without feeling overcomplicated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
D1gital Ravyn will always Remember the first ones
on July 1, 2026
Posted by: SamsamongUs253
from Enumclaw,Washington.. Muckleshoot
Fast light weght I cant wait to have a car and use my phone inside it personally Id like to put it in an Acura TSX with an amplified subwoofer with tweets in my doors dolby digital surround sound.. and mirror that with a samsung furnished home but right now Ill enjoy my phone I need to get back into gaming with graphics I would try the one built all around but man if I was trying to get one in my situation I would hsve missed 4 years of telecommunications I cant be left idle watching everyone else enjoy tech I need to live I am still young but time is flying Samsung thank you for accomidating to me for me its been a hard time but you knew what my enjoyment i needed Daniel Tomas Garcia
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Really dissapointed
on July 1, 2026
Posted by: Caneno
[This review was collected as part of a promotion.] The phone has a great design, color, and size. I have used this brand in the past and have always been satisfied with their phones, until now.
I saved money because I wanted to buy a high-quality phone that I could keep for many years, just like my previous ones. One of the main reasons I chose this phone and model was that I wanted to use it to take great photos from far away, as well as macro photos. I work in a botanical garden, so I take a lot of photos of birds, insects, plants, and many other interesting natural things. Because of that, the camera quality was very important to me.
However, only five days after receiving the phone, the screen went blank and then stopped working completely. I do not know what happened. Since this was a significant investment for me, I also purchased a quality protective case right away.
I took the phone to an authorized and certified repair center, and they confirmed that it needed to be sent back. This caused a lot of inconvenience. I had to reactivate my old phone and use it while waiting. After one week, I received my phone back with the screen replaced.
At this point, I do not know if this phone will last for several years like my previous ones, especially since I started having problems less than a week after purchasing it. I am really disappointed because this is the first time I have made such a big investment in a phone, and the experience has been very frustrating. I expected better quality and reliability from this brand.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hello Caneno, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected, and we are pleased to hear you have been able to resolve this experience with your display. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions, or if you experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features.
on July 3, 2026
Posted by: Alluvm1
[This review was collected as part of a promotion.] My Galaxy S26 Ultra is worth the money, and I do recommend it. I'm enjoying everything about it, plus the Galaxy AI on my Galaxy S26 Ultra is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on July 5, 2026
Posted by: Manuchehr
from Oakton, VA
I used the pen a few times, but the top of the pen is detached and unusable.
Response from Samsung USBy R&R Team, July 6, 2026
Hello there Manuchehr, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality or durability. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you to review any and all options to resolve this experience with your S Pen. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US