Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,413 Reviews)
Rating breakdown 13,413 reviews
5 Stars
11,713
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Hands down the best Galaxy yet!!!
on May 16, 2026
Posted by: AaronH
[This review was collected as part of a promotion.] My new S26 Ultra is an absolute powerhouse, and it feels like Samsung really pushed the limits on what a phone can do. The AI features are genuinely useful, the speed is lightning-fast, and streaming looks incredibly sharp with rich color and smooth detail that makes every video feel premium.
What stands out most is how effortlessly it handles everything I throw at it. Galaxy AI makes everyday tasks feel smarter and faster, apps open instantly, and the overall performance is so fluid that even multitasking feels effortless
What stands out most is how effortlessly it handles everything I throw at it. Galaxy AI makes everyday tasks feel smarter and faster, apps open instantly, and the overall performance is so fluid that even multitasking feels effortless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 16, 2026
Posted by: Lovemy26ultra
[This review was collected as part of a promotion.] I absolutely l9ve the galaxy ai feature. This phone is amazing and FAST! It has so many new features than my old Samsung that I upgraded. Everything works smoothly without issue or delay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color
on May 16, 2026
Posted by: Luvable88
[This review was collected as part of a promotion.] I love how easy it Is to use the galaxy AI. The picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unimaginative
on May 16, 2026
Posted by: Jjoyner74
from York, Pennsylvania
You focus on the same things every new phone release, new CPU chip, better camera. You reach for the low hanging fruit, the easy upgrades. When will you release something truly innovative that customers really want. It's supposed to be a camera phone, not a phone camera. How about shifting the focus to making better phone/communication features.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hey Jjoyner74, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device that you truly enjoy using every day. We have provided links to articles to help you with the features of Galaxy AI available to help you better communicate with loved ones and colleagues as well as streamline many daily tasks, as well as the usage of your S Pen. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the rest
on May 16, 2026
Posted by: BagemAll
[This review was collected as part of a promotion.] This Galaxy model is way beyond the features in any of the other models. I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great usual Samsung slightly complicated
on May 16, 2026
Posted by: Maintenancepat
[This review was collected as part of a promotion.] Slightly confusing to maneuver through settings and more in depth set up when not just switching from one device to another
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product's features are great.
on May 16, 2026
Posted by: Chocolate4life
[This review was collected as part of a promotion.] The appearance is sleek and the screen has the privacy feature included. I use my phone alot for work to find parts in the warehouse. The camera's zoom is so sharp I use it to search for part that's put up high in the without the use of a folklift. I love the quality of photos and videos. The AI feature so far is pretty great. I use the AI receptionist to wing out spam callers and to cut down time on research. I am learning more about AI capabilities. This phone is also lightening fast. I highly recommend this phone for business and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading never felt like such an upgrade.
on May 16, 2026
Posted by: Daren868
[This review was collected as part of a promotion.] I’m upgrading from the S24, and I really enjoy the bigger screen with the new privacy display feature, which helps me to keep my usage private while at work or hanging out at night.
The long battery life gives me the confidence that I can make it throughout the day without having to tether myself to a charger. The phone is also quicker than any phone I’ve ever used and seems very intuitive.
The Galaxy AI features, such as Photo Assist and Audio Eraser, help me to take better pictures and videos which I can share with family and friends confidently. I’m now the family photographer lol.
The long battery life gives me the confidence that I can make it throughout the day without having to tether myself to a charger. The phone is also quicker than any phone I’ve ever used and seems very intuitive.
The Galaxy AI features, such as Photo Assist and Audio Eraser, help me to take better pictures and videos which I can share with family and friends confidently. I’m now the family photographer lol.
Value
5
Written by a customer while visiting Samsung US