Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,411 Reviews)
Rating breakdown 13,411 reviews
5 Stars
11,711
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Great phone
on May 17, 2026
Posted by: Grandboys
[This review was collected as part of a promotion.] So far I love my phone, great quality, sound is good, and haven't had any real issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and advancememts
on May 17, 2026
Posted by: JKSCHU
[This review was collected as part of a promotion.] I really like the s26 ultra phone. It comes with a lot of features. The only thing I would like to see is a more user way to navigate it all and how to use everything. I'm not super tech, but I can usually figure things out on my own. But, it would be nice to see it as well. The galaxy AI is kind of the same way, I just dont understand how to fully use it. The privacy screen though is an amazing feature and thats what drew me to it. I use my phone for work things and it's great to turn that on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is totally amazing.
on May 17, 2026
Posted by: Marcoperdigon
[This review was collected as part of a promotion.] What I find most incredible is the anti-spie system on the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very satisfied with the s26 ultra
on May 17, 2026
Posted by: Twitchy
[This review was collected as part of a promotion.] I really like the features that it has and how good the camera is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but AI should do more
on May 17, 2026
Posted by: Jomama4ever
[This review was collected as part of a promotion.] The phone is excellent responsive time quick fast and accurate although I purchased it for the AI on the phone hoping that it could take control of a few elements of my business that take a lot of my time it is not impressed me yet for tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s26 ultra review
on May 17, 2026
Posted by: Directflower
[This review was collected as part of a promotion.] I love my galaxy s26 ultra. I like using the GALAXY A Ifeature.. i use my phone for gaming and for work , it help me all the time. 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S Pen is useless waste of money worth it if free
on May 17, 2026
Posted by: ScottyK
from Phoenix az
Well it's a waste of money. I have no complaints on the use other than they should have taken advantage of android technology to use ai for better quality pictures. The SPen has zero practical use. It does not even function as a good swiping tool let alone work for taking notes
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 18, 2026
Hey ScottyK, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when you have a new device that is meeting your expectations in functionality. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual to help you best align the settings to your preferences, and discover the full capabilities of your device. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
1TB Ultra, extra RAM makes a huge difference
on May 17, 2026
Posted by: PyreneesDad
[This review was collected as part of a promotion.] My favorite Galaxy AI feature so far is the remastering/upscaling of photos.
Removing objects falls under generative AI even if I'm not generating a new image, so I tend to not do that as I don't want the watermark on my actual photos—but the upscaling of cropped photos is definitely great for localized processing (I avoid the cloud).
Some refinement is needed for object edges selection, and I do wish the watermark applied only to images generated rather than touched-up images…baby steps, I guess.
The UI is smooth and snappy. Even at full brightness, the screen could be brighter (I work in the sun, could use higher nits).
With that said, I've been using Samsung phones since high school–I've tried the other two major brands and I don't care for the fruit's closed ecosystem, or the alphabet's production…they're so close, but Samsung has been at it a while, they know what they're doing!
Value
5
Written by a customer while visiting Samsung US