Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,401 Reviews)
Rating breakdown 13,401 reviews
5 Stars
11,701
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Great product, amazing UI, AI is helpful
on May 19, 2026
Posted by: Sauercraut
[This review was collected as part of a promotion.] This is a great a phone, I'm impressed with how good and efficient it is. Galaxy AI is helpful at times, but needs even more features since I don't use the ones available a lot other than the call ones and summary ones for notes, audio recorder and photo editing.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Sauercraut, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how great you are finding your device, that it has been helping your efficiency, and that Galaxy AI has been such a highlight for you. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on May 19, 2026
Posted by: Savvyshopper
[This review was collected as part of a promotion.] The Ultra 26 is incredibly fast, smooth, and packed with amazing AI features that I’m still discovering every day. It feels like there’s always something new this phone can do to make life easier and more enjoyable. Overall, I’m extremely happy with the upgrade and highly recommend it to anyone considering making the switch. For the record I did switch from a Note20.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much settings to enhance you're comfort
on May 19, 2026
Posted by: Playyboyy
[This review was collected as part of a promotion.] I love how you can literally modify the phone to work with your own system and get the same amount if not more enhanced settings it's a complete powerhouse 12 ram is insane and camera quality is threw my 17 promax for this masterpiece
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Playyboyy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how much you love your new device, and the ability to customize your phone your preferences. We have provided a link to the complete manual for your device to help you transition operating systems and manufacturers. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galley Edits
on May 19, 2026
Posted by: BECAUSE
[This review was collected as part of a promotion.] The Galaxy Gallery offers AI edits right in one spot! Using the S Pen to get the fine edges you cant with a finger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung
on May 19, 2026
Posted by: LittleMissy56
[This review was collected as part of a promotion.] My new S26 Ultra is phenomenal! I have had an S10 note 10 since they have come out. My favorite phone. Now I've got the 26. I am so happy with it! Large screen for these old eyes! I was not aware that it had a stylus but am ecstatic that it does. Used my old one alot! And I'm sure that the new Galaxy AI software will be fun! Very impressed with everything about this phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast And amazing
on May 19, 2026
Posted by: MMM0740
[This review was collected as part of a promotion.] The phone is fast and great. The built-in privacy display is a game changer. It let's my phone be mine. The S pen is great for note taking. The charging is fast both plug-in and wireless. The camera is powerful and very clear. It was a great purchase
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello MMM0740, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that the new Privacy Display has been such an amazing feature you are using during the day, and that S Pen has been an additional standout feature during your usage. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great.
on May 19, 2026
Posted by: Troplean
[This review was collected as part of a promotion.] Galaxy AI is really useful, the possibilities are nearly endless.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Service is God
on May 19, 2026
Posted by: Great
The app needs upgrade and more features and benefits guide lines
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Great, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to articles to help you with the features of Galaxy AI, S Pen usage, and camera features. We have also shared a link to the complete manual to help you with the Privacy Display and additional capabilities. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US