Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
A beautiful phone, full of features.
on May 21, 2026
Posted by: OldNoteUser
[This review was collected as part of a promotion.] This new Galaxy ultra is best for those looking for a family device that takes very good pictures and videos. Best of all, even if the pictures dont come out the way you wanted, there is the Ai features that could make some touches to make that picture perfect moment a reality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 has great features among from all other phones
on May 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] "Galaxy AI" , I love samsung s26 ultra which is a powerful mobile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Game-Changer with Galaxy AI
on May 21, 2026
Posted by: Fred26AI
[This review was collected as part of a promotion.] I am thoroughly impressed with my new Samsung device. It has completely transformed how I handle my daily work and entertainment. The Galaxy AI features are a total game-changer, making everything from photo editing to multitasking much faster and smarter. It's the perfect companion for anyone who needs a powerful and reliable phone for school or professional use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible at recording concert audio.
on May 21, 2026
Posted by: Mike
from Louisville, KY
This is my 7th or 8th galaxy phone and although it takes amazing concert video in pro mode, it absolutely ruins the audio with its 'alelways on' AI audio eraser. Recording lack any bass or highs and all of the voices and midrange musicsounds are all that's really left. I'm forced to go back and use AI in the gallery to reprocess the video to turn the 'missing' music back up and even then it's still not right. I go to to or 3 concerts per month with my son and all of my recordings since April sound bad. Regretting trading in my S25+ for the S26U.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, May 21, 2026
Hey Mike, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations in quality. We have provided links to resources to help you with the microphone and different audio settings available on your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera feature
on May 21, 2026
Posted by: Stef3279
[This review was collected as part of a promotion.] I like to use for Gaming and shopping. Also for camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra - The jack of all trades
on May 21, 2026
Posted by: Moon187
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an absolute powerhouse, blending the ultra-fast Snapdragon 8 Elite Gen 5 chip, an industry-first built-in privacy display, and a stunning 200 MP AI camera system into a sleek 6.9-inch package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great feature and is very light
on May 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Great galaxy Ai this phone attends to everything I need like fast phone and the battery last for 3 days I use when working for emails and GPS its a great phone to have and the stylist on it is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is by far the most elegant elite device.
on May 21, 2026
Posted by: DeeEss799
[This review was collected as part of a promotion.] The elegant styling and craftsmanship of this beautiful work of technology showcases the brilliance the SAMSUNG company. With the new AI integration, the Samsung S 26 Ultra unpacks a whole new world of device interaction. This POWERFUL device seemingly becomes one with its owner. The new features like the privacy glass built-in, just adds to the ability shown by this great company to continue keeping its customers with the BEST devices made. 10 out of 10 on this one SAMSUNG..Thanks for the continued efforts to keep us, your loyal customer happily amazed device after device.
Value
4
Written by a customer while visiting Samsung US