Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
11,695
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Excellent phone
on May 21, 2026
Posted by: Akapanytume
[This review was collected as part of a promotion.] Really happy & excellent phone. All features using & enjoying daily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on May 21, 2026
Posted by: Love2shops
[This review was collected as part of a promotion.] Galaxy ai best thing makes editing and posting stuff online way easier & and new privacy screen is game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on May 21, 2026
Posted by: HavokWolfS
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for both work and entertainment, and it has honestly exceeded my expectations. The display is incredibly bright and smooth, which makes watching movies, streaming videos, and even gaming look amazing. The battery easily lasts me through a full day of heavy use, which is important since I rely on my phone for work and communication.
One of my favorite features is Galaxy AI. It makes everyday tasks much easier, especially when summarizing notes, improving messages, or helping organize information quickly. It feels like having a smart assistant built directly into the phone.
The camera system is also fantastic. Photos are sharp, detailed, and the zoom capabilities are very impressive. I often take photos and videos for personal projects and the quality is consistently great.
Overall, the Galaxy S26 Ultra is one of the best smartphones I’ve used. Between the performance, camera, battery life, and Galaxy AI features, it feels like a complete device that works perfectly for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 21, 2026
Posted by: Stormi70
[This review was collected as part of a promotion.] Phone transfer was not smooth. Had to attempt twice. Once completed, it was still missing several apps
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Value
2
Response from Samsung USBy R&R Team, May 21, 2026
Hi there Stormi70, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to aid you in customizing and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you prefer assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Great new features.
on May 21, 2026
Posted by: HJ50784
[This review was collected as part of a promotion.] Love the new AI features along with the excellent camera.On this phone speed was a little lagging in the beginning.Did a power down seem to have fixed the problem. Love the screen along with all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far. Love the new updated violet
on May 21, 2026
Posted by: Princethabiti
[This review was collected as part of a promotion.] Great looking phone. Always love the extended note series which is the ultra now. Love the new updated violet color. S pen lost the Bluetooth feature but not worried. Glad I was able to get the 1T hard drive which I needed. Overall great phone so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile Phone
on May 21, 2026
Posted by: Maddy47
[This review was collected as part of a promotion.] This new S26 Ultra phone is amazing! It has great features. Extremely fast. Great memory ram. The camera is amazing! The size is very convenient and not too heavy. Galaxy AI is a great feature to keep your device protected. The battery life is amazing - great improvement from previous models. I love all the accessory choices for this phone. I am so happy with my purchase. Samsung never disappoints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features - feeling like a new person
on May 21, 2026
Posted by: Mommasue
[This review was collected as part of a promotion.] I transition from a 23 ultra to the 26 ultra. I can say it was worth the wait. It has been so smooth using my phone on a day to day. I am excited to try out more of the features especially the camera functions with my kiddos.
Value
5
Written by a customer while visiting Samsung US