Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,297 Reviews)
Rating breakdown 13,297 reviews
5 Stars
11,618
4 Stars
1,340
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
So happy with my new phone.
on April 30, 2026
Posted by: Mcfly222
[This review was collected as part of a promotion.] I have been using my new Samsung Galaxy S26 Ultra for a couple of weeks already and I am extremely Happy with it, taking fotos and videos with it is a different experience, the zoom is amazing.
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Mcfly222, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the enhanced capabilities, and new features available on your device, especially the new Privacy Display. We have shared a link to the Samsung Support Team for your convenience if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
S25 updated
on April 30, 2026
Posted by: TazTwoK
[This review was collected as part of a promotion.] The S-pen is difficult to get out if you have man hands and no nails, but otherwise, a great phone.
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Major update
on May 1, 2026
Posted by: Ripehiena
[This review was collected as part of a promotion.] I love the colors of the screen and the camera I also love that I can use AI to scan every part of the screen when I press and hold the center button, copy text, search for related articles, and much more.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Ripehiena, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the appearance, camera quality, and Galaxy AI on yoru new device. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on May 1, 2026
Posted by: Albetho
[This review was collected as part of a promotion.] The galaxy AI is incredible and the phone runs super smooth when playing games or being on social media and very clear when watching movies or shows it's just great overall 🙌
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Albetho, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device to operate seamlessly during your gaming and streaming, and that Galaxy AI has been such a great addition to your usage. We hope you'll reach out to us again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S26 Ultra is Awesome
on May 1, 2026
Posted by: Leatherlook
[This review was collected as part of a promotion.] This upgrade is unbelievable. This phone has great features and love the display. Especially when using Galaxy Al.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great all around ecperience
on May 2, 2026
Posted by: Doug
Camera very good and sharp
Phone. It is accurate to the point,fast
Variety of services hands on all around
Service itself precise to the point
Overall just as an i phone excellence
Phone. It is accurate to the point,fast
Variety of services hands on all around
Service itself precise to the point
Overall just as an i phone excellence
Response from Samsung USBy R&R Team, May 8, 2026
Hey there Doug, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with your new device, and that you are finding it reliable and helpful to you every day. We have provided links to resources to help you with additional capabilities you may want to use, align the settings to your needs, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 26 ultra
on May 3, 2026
Posted by: SentiBM
[This review was collected as part of a promotion.] Not bad, but honestly it's pretty similar to the S 22 I had other than the camera.
Value
3
Response from Samsung USBy R&R Team, May 4, 2026
Hi there SentiBM, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you've made a good investment in a new device that feels like a nice leap forward in features and innovation. We have provided links to articles to help you with the upgraded and redesigned features of your device. We have also shared links to the complete manual and the Samsung Support Team to best align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Built for People Who need reliability over hype
on May 4, 2026
Posted by: YTECHZ55
[This review was collected as part of a promotion.] ,do not impress easily. Spent decades in cybersecurity /IT engineering, after the military, and handled more technology than most people will ever see. So when I say this device is exceptional, note that means something.
The Galaxy S26 Ultra is precise, reliable, and fast — the qualities that matter most to someone who has worked in high-stakes environments where tools either perform or they do not! The display is clean and sharp, the S Pen is responsive and practical(for me), and the build feels like it was engineered with intention rather than just assembled to look good on a shelf.
What genuinely stood out to me is Galaxy AI. I am not someone who chases trends, but I recognize capability when I see it. The AI-powered features on this device are not novelties (that is were my mind 1st went) — there are functions I could use. Circle to Search(helps), Translate(i get it), call id & protect (screening calls! GAME CHANGER for me)— these work, and they work well. For someone managing complex information daily, that efficiency is worth more than any flashy spec sheet.
The camera handles low light with discipline. Battery, it holds up throughout my day. Security features are solid —yes, I noticed, and I know what to look for(and appreciate the abilities to adjust to my liking).
This is a serious device , business peaople, serious people (who would like to relax knowing security is there). It earns the rating.
The camera handles low light with discipline. Battery, it holds up throughout my day. Security features are solid —yes, I noticed, and I know what to look for(and appreciate the abilities to adjust to my liking).
This is a serious device , business peaople, serious people (who would like to relax knowing security is there). It earns the rating.
Value
5
Response from Samsung USBy R&R Team, May 5, 2026
Hello Ytechz55, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device so amazing with features you find helpful to your needs, and easy to use every day. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US