Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,372 Reviews)
Rating breakdown 13,372 reviews
5 Stars
11,676
4 Stars
1,349
3 Stars
207
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
4
It has a very very small scrape in the screen
on May 25, 2026
Posted by: TheCrispestToasyestSamung
[This review was collected as part of a promotion.] It has galaxy AI? Everything works but it uses atnt for service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Too Fragile
on May 25, 2026
Posted by: ImtiredofSamsung
[This review was collected as part of a promotion.] Extremely fragile and too expensive. Buy a chinese phone instead
Value
1
Response from Samsung USBy R&R Team, May 26, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in the reliability of your device. If you have experienced frustrations with the durability of your device, we have provided a link to the Samsung Support Team and your warranty information to work towards a resolution. We have also provided a link to the complete manual to help you discover the full capabilities of your device, and align the settings to your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade
on May 25, 2026
Posted by: ultralover
[This review was collected as part of a promotion.] After many upgrades, decided to go with the ultra.
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
I have not been disapointed. Love the amazing camera and the quality photos I can take.
AI features are amazing and offer so much to the phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is perfect for every day use.
on May 25, 2026
Posted by: TroyZorro
[This review was collected as part of a promotion.] I am amazed by the amount of features and technology that is packed in such marble of technology. AI, camera, video, document handling, sound, music, gaming, social life, this phone does it all, years ahead of the competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!
on May 25, 2026
Posted by: TheBigDaddy
[This review was collected as part of a promotion.] Wife's new phone with galaxy AI helps everyday tasks by reducing time hunt for apps, adding reminders, sending messages & emails. Just an all around tremendously beneficial product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Performance That Helps Me Every Day
on May 25, 2026
Posted by: Miguel
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra every day for both work and personal use, and it has become an important part of my routine. One of the biggest reasons is Galaxy AI. The AI features are actually useful and help me stay productive throughout the day. I use my phone constantly for emails, messages, scheduling, navigation, notes, and multitasking, and the AI tools help simplify many of those tasks.
The performance has been excellent. Apps run smoothly, multitasking feels fast, and the battery easily lasts through long days of heavy use. The large display makes reading documents, watching videos, and managing work tasks much easier and more comfortable.
Galaxy AI features like writing assistance, voice transcription, smart search, and photo editing save time and make daily tasks more convenient. I also appreciate how Samsung designed the software to feel smooth and practical instead of overly complicated. The phone adapts well to my daily workflow and helps me stay organized.
The camera quality is another standout feature. Photos are detailed and clear, and the zoom capabilities are impressive. I use the camera often for work-related tasks, quick document scans, and everyday pictures, and the results consistently look great.
Overall, the Galaxy S26 Ultra feels premium, reliable, and powerful. Samsung did a great job combining strong hardware with useful AI features that genuinely improve everyday life and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gaming phone
on May 25, 2026
Posted by: Topher
[This review was collected as part of a promotion.] Love the new AI and its the best for playing games on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!!
on May 25, 2026
Posted by: antwine84
[This review was collected as part of a promotion.] Galaxy AI have completey changed how I used my phone. I also love the privacy view on my chosen apps. This phone overall is an A++
Value
5
Written by a customer while visiting Samsung US