Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(15,714 Reviews)
Rating breakdown 15,714 reviews
5 Stars
13,736
4 Stars
1,573
3 Stars
244
2 Stars
65
1 Star
96
65%of customers recommend this product.
(
100 out of
153)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Samsung user since day 1, gets better everytime.
on July 29, 2026
Posted by: Replay
[This review was collected as part of a promotion.] Galaxy A.I the best,I use it for everything making calls, appointments,ordering food, directions and even just to have a simple conversation with him, my wife laughs at me when I do but it's overall the best feature for me.
Value
5
Response from Samsung USBy R&R Team, July 30, 2026
Hi Replay, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that your upgraded device has become so much like a personal assistant for staying organized with an increasingly hectic life. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade
on July 28, 2026
Posted by: Enshrouded
[This review was collected as part of a promotion.] Galaxy AI helps me every day. I use it to run my life. Im looking forward to even deeper Aintigration. I use my device for pictures and streaming and research. I love the S pen and am learning to draw with it.
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi there Enshrouded, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that Galaxy AI has been so helpful during your usage for staying organized and on task during the day. We have provided a link to the complete manual to help you with additional capabilities of your device, and customizing the settings to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't work with Tiktok
on July 28, 2026
Posted by: Xoxomeli
This is the first galaxy that has not felt like an upgrade. On the contrary. I have two complaints. 1. It does not work with any TikTok filters!! How are you going to make a phone incompatible with one of the largest social apps out there? As a content creator, this was a major blow. 2. The stylus pen does not serve to take pictures. Again as a creator this is a major blow and a downgrade from the last model. Disappointing.
Response from Samsung USBy R&R Team, July 29, 2026
Hi there Xoxomeli, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not meeting your expectations or operating as intended. We have provided a link to an article to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions, although we do recommend reaching out to the software developer for your favorite apps if you are experiencing frustrations. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to New Galaxy 26 Ultra.
on July 28, 2026
Posted by: Starrman
[This review was collected as part of a promotion.] I just upgraded from a Galaxy S21 Ultra. Wow!! The new S26 Ultra is super cool! MAJOR upgrade from S21 Ultra. The Galaxy AI features are endless. There is so much AI can offer and content you can customize to you life . They camera is outstanding! The camera is very responsive and the zoom is amazing. I am very impressed with speakers and sound quality. Also conversations are clear and crisp. The other party can hear me speak much better! All around a great phone!
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Hi Starrman, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with your upgrade to the new device, and that you are finding Galaxy AI to have seamingly endless features that enhance your experience with your device. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome powerhouse phone with 1 flaw!
on July 28, 2026
Posted by: NotJustAnyDad
from Tampa, FL
The S26 Ultra is a lightweight power house that remains cool in almost every situation. The screen is crisp, bright and vibrant as usual. I appreciate how light One UI has become and the integration with the native Google platform. Dex is really handy when I need to connect to a large display and get some work done, yes I still use it on occasion. Privacy display auto enabled in my banking apps is AWESOME!
The phone multitasks like a pro! I can watch YouTube while streaming music to a different devices and surf all at the same time without any hiccups. It's fast and smooth to use.
Powerhouse phone that takes amazing high resolution photos and videos but doesn't have the memory to match, more on that later. The camera is fast to load and takes photos in an instant. Night time photos are really good and with some tweaking and steady hand can push to excellent. Photos of groups with many different shades of skin tones at night are not flattering to those with darker skinned complexion. Most cameras do not get this right nor does the autocorrect do a great job of fixing it. I find that I have to manually make those adjustments.
Battery life is amazing I could go the whole day without charging, turn off sync while traveling and it really lasts.
Though it's like it does feel ridged and tough enough to handle daily use, I slapped a think cheap good looking case on it and after many drops no issues.
The cost of memory is a joke, the camera features grown the size of the information stored in each photo can be huge but those that take a lot of photos and videos have to depend on cloud storage. That's great if you're able to sync without issue but as a global traveler it SUCKS!!! I took a couple of 8k videos at the start of a 3 week trip but the 2nd week my memory was full everyday I was waiting until I got to the Airbnb to sync and delete. Bring back the note with expandable memory, IR blaster and headphone jack. LET ME decide how to use a powerhouse phone. For the first time in 15 years I'm considering another brand! I'm not a pro photo guy but I take a lot of photos and videos. My daughters are athletes so getting highlights for them takes up a lot of space.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
so many features!
on July 28, 2026
Posted by: ann3271
[This review was collected as part of a promotion.] There are so many features with this ph it's going to take me awhile to learn them all. With it having the GalaxyAI it will make it easier.
The sound is amazing, picture quality is outstanding, I can't wait to start using the picture editor! Video and game clarity are awesome! Easy to switch between different tasks! I can't wait to use even more of the features!
You really need to get one, you won't be disappointed!
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hello Ann3271, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the usage and capabilities of your device, and that Galaxy AI has made using your device much easier than anticipated. We have provided a link to the complete manual to help you maximize your experience and customize to your preferences. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Aimed for the stars, and hit a galaxy.
on July 27, 2026
Posted by: Redline
[This review was collected as part of a promotion.] This is by far the most versatile phone I have ever had. Whether I play a game, watch something, listen to music, or just want a photo, this phone delivers. The performance is stellar, not breaking a sweat from some of the most demanding titles. The screen is crisp, showing remarkable detail when watching media. The quality is clear when streaming music, with no issues connecting. And the camera, oh my, the camera is unbelievable. You can take your phone out, aim, and capture an unbelievably crisp and clear moment, regardless of light.
Galaxy AI is a huge perk. Not only can my phone greet me now with a recap and weather statement, but it even logs where I've parked my car and pins it to my home screen. Not to mention the fun stuff like weather synced wallpapers, image effects and the way you type a message.
The appearance is truly great as well. My phone is finished in black and yet even a flat color like that somehow pops. The camera stack is visually appealing and there is minimal screen border to give a large display.
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hi there Redline, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with your device, and that you are finding so many amazing uses for the camera and Galaxy AI. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. WE appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Screen
on July 27, 2026
Posted by: Mommaj
[This review was collected as part of a promotion.] I love this device so much! One of my favorite aspects of the Galaxy AI is the privacy screen! That has not been an option previously. With teens it's a must!
Value
5
Response from Samsung USBy R&R Team, July 28, 2026
Hey Mommaj, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you love your device, and that you are finding the Privacy Display and Galaxy AI so amazing for your needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US