Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(7,183 Reviews)
Rating breakdown 7,183 reviews
5 Stars
6,295
4 Stars
707
3 Stars
113
2 Stars
27
1 Star
41
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Best phone i have ever bought
on April 8, 2026
Posted by: Noah19325
[This review was collected as part of a promotion.] This phone is just so beautiful first off. It fits perfectly in yours hands and I love the way the camera looks coming out of the phone.
They have also implemented great Ai features into the 25 ultra that makes the navigation and doing tasks so much easier.
Don't even get me started on the display. The picture is unbelievably clear it is 2x as good as the 25 ultra. And the privacy mode is so incredibly useful in public areas.
They have also implemented great Ai features into the 25 ultra that makes the navigation and doing tasks so much easier.
Don't even get me started on the display. The picture is unbelievably clear it is 2x as good as the 25 ultra. And the privacy mode is so incredibly useful in public areas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras on here are fantastic.
on April 9, 2026
Posted by: SteelGryphen
[This review was collected as part of a promotion.] The cameras on the S26 Ultra are massively impressive but are bulky and make the device look awkward and cases for it either highlight this or add yo the bulk. However, if you like taking pictures to capture memories and sights, it really is hard to beat.
The device overall is fantastic and has many of the great features that one has come to expect with Samsung phones. They do a great job of building on the features of the previous generations without compromising the positives.
I have also really come to appreciate how seamless the transfer of data and everything from one device to another has become.
The device overall is fantastic and has many of the great features that one has come to expect with Samsung phones. They do a great job of building on the features of the previous generations without compromising the positives.
I have also really come to appreciate how seamless the transfer of data and everything from one device to another has become.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cutting-Edge Features and Sleek Design
on April 9, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] The Samsung S26 Ultra impresses with its cutting-edge features, offering advanced performance and innovative technology that cater to modern demands. Its sleek and minimalist design exudes sophistication, making it both stylish and functional for everyday use. The combination of premium materials and thoughtful ergonomics ensures a comfortable experience, even during extended sessions. Overall, it stands out as a compelling choice for those seeking a balance between style and advanced capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade with some dislikes
on April 10, 2026
Posted by: Hudz84
[This review was collected as part of a promotion.] I really like the new upgraded phone. We had s23 ultra before. The s26 ultra has new cool features like galaxy Ai. It's pretty cool. The only thing I don't like about it is the camera bump. It doesn't allow the phone to lie flat on a table. And it rocks back and forth when your use it. Trying to find a case that helps the issue is hard.
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Hey Hudz84, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your upgrade to a new device, and that you are finding the discovery of the capabilities to be enjoyable and helpful for your needs. We do have cases available for your device that can help you with the camera bump you mention causing disctration during usage. We have provided a link to the Samsung Support Team to assist you with the case options, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good very nicely build device
on April 10, 2026
Posted by: LR340570
[This review was collected as part of a promotion.] The s26 ultra battery is very fast to charge and holds the charge for almost 2 days, the device does not over heat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dose not connect/work with older earbuds or watch
on April 11, 2026
Posted by: Jay1
from Michigan
Unfortunately updating your phone can get even more expensive. All the reasons I purchased Samsung was to be able to customize. No longer can do it . They made it more difficult and now all my devices I use daily no longer work properly. Earbuds pro and pro 3 no longer work properly and my watch no longer works properly. I cant afford to buy all new stuff every time Samsung changes their operating systems this sucks
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, April 13, 2026
Hello Jay1, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when you are struggling to connect devices you have used in the past, and want to use going forward, to your new phone. We have provided links to troubleshooting guides to help you with the connection of your devices at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A powerhouse of a cellphone
on April 12, 2026
Posted by: RayDaE
[This review was collected as part of a promotion.] Jump into creative studio. Draw something and have Galaxy AI turn it into a sticker. Save the stickers you like and send them to people in regular talks via the samsung keyboard. Best feature I've stumbled upon with this new AI embued phone. Could probably export them to discord or something too.
Amazing phone with all the bells and whistles of an industry leading smart phone. The fingerprint reader does give me trouble, but other than that I've had no issues in blasting through my day to day.
The cameras are fun and the night shots add a lot of clairty in deep dark scenes. You can optimize for speed of capture or the most processed and gorgeous image captures. It has a built in document scanner too! Finally.
The screen is great! At absolute max blast brightness, my old s25u is a bit more vibrant though. Not sure who goes through the day at MAXIMUM brightness. The solar flare life style.
The screen has the hyper privacy filter and it works good. Higher brightness decreases effectiveness and you could opt to run max privacy mode, but adaptive brightness is usually best. If it's a cramped flight, run the lowest brightness you can tolerate and hit privacy on. Should be good to go.
I wish the s pen had bluetooth. I'd buy a third party s pen with that if possible, but oh well. I love the always off display notes. I wish they were more attention grabbing. Maybe sync them to the watch display.
I love this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 14, 2026
Posted by: Rjmfrommich
[This review was collected as part of a promotion.] The phone works great. Snappy performance. I'm taking a start away because it doesn't have integrated magnets for charging. Display is great. Super battery life. The galaxy ai is not important to my uses.
Value
4
Written by a customer while visiting Samsung US