Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(15,711 Reviews)
Rating breakdown 15,711 reviews
5 Stars
13,734
4 Stars
1,572
3 Stars
243
2 Stars
66
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
Only one major problem
on August 7, 2026
Posted by: EarthyTech
[This review was collected as part of a promotion.] I originally chose this phone because my brother bought it first and showed me how incredible the camera was. It looked noticeably better than the S25 Ultra, so when I got mine, I was genuinely impressed. I loved everything about it — the design, the battery life, the overall feel. It really seemed perfect.
But there’s one major problem that still hasn’t been fixed: the Wi‑Fi and the Play Store. That issue is extremely disappointing, and I still haven’t found a solution. The Wi‑Fi constantly lags, feels unstable, and will connect to a network but say “no internet available.” Even when it does show an internet connection, about 80% of the apps I try to update or download from the Play Store will not finish installing unless I turn Wi‑Fi off.
I’ve never had this problem with any of my previous Samsung phones, so it’s frustrating. Hopefully Samsung addresses this soon.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey EarthyTech, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you with the Wi-Fi connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you directly if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have the best features in the world.
on August 7, 2026
Posted by: Anim69
[This review was collected as part of a promotion.] This phone handles everything effortlessly. Multitasking, heavy gaming, and intensive video rendering fly without a single stutter. Paired with up to 7 years of software updates, this device is built for the long haul. The 200MP main sensor combined with the upgraded 50MP periscope and ultrawide lenses delivers stunning detail, brilliant low-light shots, and incredible zoom clarity. Whether you're capturing fast-moving action or distant subjects, the output consistently looks professional. The massive 6.9-inch Dynamic AMOLED 2X display is an absolute treat for media consumption and note-taking with the built-in S-Pen. The introduction of the Privacy Display is a neat trick for keeping sensitive info away from prying eyes on commutes or in coffee shops. The 5,000 mAh battery easily sails through a full day of heavy use. Best of all, the bump up to 60W wired charging finally gives us the rapid top-ups we've been asking for from a Samsung Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect! A+++
on August 7, 2026
Posted by: Shumii
[This review was collected as part of a promotion.] I am happy and concent that I chose to upgrade to s26ultra and this won't be the last time. A+++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung convert
on August 7, 2026
Posted by: Smokey
[This review was collected as part of a promotion.] I used to use a fruit product for years and now I chose to use Samsung as it is more versatile for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 7, 2026
Posted by: Jimbo87
[This review was collected as part of a promotion.] Speed is Great, picture quality is superb. I really enjoy taking pictures and videos with it. I upgraded from a fold 6 that dead pixels on the interior screen. I'm starting to enjoy the traditional phone again. I also enjoy having an Spen again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 7, 2026
Posted by: Jimbo87
[This review was collected as part of a promotion.] Speed is Great, picture quality is superb. I really enjoy taking pictures and videos with it. I upgraded from a fold 6 that dead pixels on the interior screen. I'm starting to enjoy the traditional phone again. I also enjoy having an Spen again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra FTW.
on August 7, 2026
Posted by: Cheezbiscuit
[This review was collected as part of a promotion.] The S26 Ultra is great. From the Privacy Screen to the Software and the feel. Especially the camera software. The gimbal video is crazy. Move from one direction to another. It surprised me can't wait till the S27 Ultra drops. Until then I will enjoy the S26 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest of all the time
on August 7, 2026
Posted by: Imad95
[This review was collected as part of a promotion.] The name speaks for itself. All I can say is, they keep amazing us with something new every time.
Value
5
Written by a customer while visiting Samsung US