Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(15,697 Reviews)
Rating breakdown 15,697 reviews
5 Stars
13,723
4 Stars
1,572
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
2
Terrible on wifi
on August 10, 2026
Posted by: Android4ever
[This review was collected as part of a promotion.] I chose the S26 Ultra because of the features, expanded viewing area, and the camera. I love everything about the phone except the wifi reception. I have 2 gb wifi and it comes in on a speed test at 2400 mbps but the download speed on my phone is 245 mbps when every other phone in the house (not android) is coming in over 1400 mbps. Many of my apps just spin trying to load unless I switch to phone data. I am about to return it. I read online that
Value
2
Response from Samsung USBy R&R Team, August 11, 2026
Hi Android4ever, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the reliable connection of your device to your Wi-Fi is to you every day. We have provided a link to a troubleshooting guide to help you with this experience at your convenience. We have also provided a link to an article to help you with the refresh rate of your device for higher speeds. We have lastly provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great for everyday use.
on August 10, 2026
Posted by: Jeff1192
[This review was collected as part of a promotion.] This phone is great to use. Excellent pen options and ways to use the phone are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If You Want A Real Smart Phone, This Is It!
on August 10, 2026
Posted by: DGBMore
[This review was collected as part of a promotion.] I have had several Samsung Galaxy products over the past decade or so. However, this S 26 Ultra by far is the very best one ever. It has more memory, it connects with multiple AI platforms, the privacy screen makes it harder for others to read over your shoulder, and it has excellent processing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on August 10, 2026
Posted by: Lauren
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 ultra and it's the best phone. Its super customizable and I love that the battery lasts forever even after extended use. Such a solid phone and amazing user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S26 Ultra and couldn't be happier!!!
on August 10, 2026
Posted by: James1986
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could actually keep up with my day-to-day life, and it has completely exceeded my expectations. The AI features have become a huge part of my daily routine, making everything from staying organized to getting things done faster and easier. It’s amazing how quickly something that once felt like a “cool feature” becomes something you genuinely wonder how you lived without.
And the camera? Simply incredible. The quality, detail, and versatility make it feel like I have a professional camera in my pocket. Whether I’m taking pictures in perfect lighting or capturing something on the fly, the results consistently amaze me.
But what really makes the S26 Ultra stand out is how everything comes together. The performance, display, camera, AI, design, and overall experience make this more than just a smartphone—it feels like the pinnacle of what a cell phone can be.
I chose the S26 Ultra, and honestly, I’d choose it again in a heartbeat. 📱🔥
And the camera? Simply incredible. The quality, detail, and versatility make it feel like I have a professional camera in my pocket. Whether I’m taking pictures in perfect lighting or capturing something on the fly, the results consistently amaze me.
But what really makes the S26 Ultra stand out is how everything comes together. The performance, display, camera, AI, design, and overall experience make this more than just a smartphone—it feels like the pinnacle of what a cell phone can be.
I chose the S26 Ultra, and honestly, I’d choose it again in a heartbeat. 📱🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from Galaxy S 23 Ultra
on August 10, 2026
Posted by: mjlunsf
[This review was collected as part of a promotion.] Most was the same, but noticed some improvement in the camera and video. The only issue is the battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever fan of Samsung
on August 10, 2026
Posted by: Monetzky
[This review was collected as part of a promotion.] For 25 years, Samsung phones have been my favorite. I chose the Samsung Galaxy S26 Ultra for its special features in pictures and AI. This is the best so far for my blogging and photography.
Every three years, I always upgrade my phone to only a Galaxy Samsung, and it surprises me with different features. This latest one, the S26 Ultra, is seriously impressive. The camera on this thing is next-level, especially for taking photos. It's got all these cool features that really make the pictures pop. Definitely a solid choice if you're into photography.
Every three years, I always upgrade my phone to only a Galaxy Samsung, and it surprises me with different features. This latest one, the S26 Ultra, is seriously impressive. The camera on this thing is next-level, especially for taking photos. It's got all these cool features that really make the pictures pop. Definitely a solid choice if you're into photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the samsung galaxy s26 ultra
on August 10, 2026
Posted by: SamsungXpert
[This review was collected as part of a promotion.] I chose this phone for its outstanding performance and from day 1 it did not disappoint. Im beyond satisfied with my purchase. It has some many exciting features like all the AI capabilities and the new privacy display, as well as the improved display resolution and amazing camera quality. Im glad I made the upgrade when I did
Value
5
Written by a customer while visiting Samsung US