Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(15,689 Reviews)
Rating breakdown 15,689 reviews
5 Stars
13,716
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
Not as impressive as its predecessors
on March 10, 2026
Posted by: EdoOkati123
[This review was collected as part of a promotion.] The battery drain on this is higher than I initially expected it to be. By contrast, my S23Ultra which I traded in for upgrading to this, had a better battery life when I initially bought it. It used to last more than 1 day comfortably. With all the new Galaxy AI features packed into this new S26 Ultra, it seems to be consuming considerably more battery in initial days of usage, compared to how long the S23 Ultra lasted.
Also, the new Privacy Display, when enabled under "Maximum Privacy Protection" mode, is a disappointment. Needs a lot of refinement in future iterations of the upcoming Galaxy devices. As a lifelong Samsung Galaxy phone user, I am convinced Samsung is capable of much more than what the S26 Ultra delivered. I hope the upcoming flagships have a bigger battery and a much more improved privacy display feature. No regular user uses as many AI features as they are focusing on. Hardware improvements such as battery and camera are what matter more.
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hey there EdoOkati123, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. Your new device is designed to maximize the battery after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides to help you maximize the battery life manually if this is not your experience. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences, and discover all of the features you may be interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!
on March 10, 2026
Posted by: Galaxyman
[This review was collected as part of a promotion.] Upgraded from the s22 ultra. Amazing phone and such a huge difference. The galaxy ai features have been great to play with. Still need some fine tuning and getting used to the AI features but really enjoying the process.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always meet my expectations
on March 10, 2026
Posted by: Spruce997
[This review was collected as part of a promotion.] I use these products for their graphic power for my games and taking pictures that keep my memories fresh.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 10, 2026
Posted by: Lovemysamsusung
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra takes flagship smartphones to the next level, especially with its powerful Galaxy AI features. From design to performance, this phone is built for people who want the best technology in their hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the new privacy screen
on March 10, 2026
Posted by: Nwdevicerepair
[This review was collected as part of a promotion.] I really like the new device.Because it has the privacy screen inverted.Don't need to buy any more extra screen protector
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the Best
on March 10, 2026
Posted by: Galaxyfan33
[This review was collected as part of a promotion.] The new S26ultra is game changer. Have owned 5 Samsung phones each better than the previous one. The Galaxy AI features are fantastic. Very happy with my new purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on March 10, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Love my Galaxy S26 Ultra,
Watch my favorite sport soccer,
Galaxy AI super helpful.
Watch my favorite sport soccer,
Galaxy AI super helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have high expectations of the feature
on March 10, 2026
Posted by: Flying
[This review was collected as part of a promotion.] I have galaxy S22 ultra. I was very happy about it. The new phone is expect to give me some great update, especially in the area of AI
Value
5
Written by a customer while visiting Samsung US