Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(15,711 Reviews)
Rating breakdown 15,711 reviews
5 Stars
13,734
4 Stars
1,572
3 Stars
243
2 Stars
66
1 Star
96
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Amazing upgrade for me
on March 12, 2026
Posted by: Chuxter
[This review was collected as part of a promotion.] I had there S10+ for several years and was ready to upgrade. The S26 Ultra has been a major upgrade, and I am learning to take advantage of the Galaxy AI features to help with daily tasks and phone features. The screen is larger and easiest for me to read, and the OS is much quicker and responsive than what I'vebeen experiencingwith my old phone. The Samsung Galaxy S26 Ultra is so deep with options, I will be enjoying and learning to customize it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New User is Shook
on March 12, 2026
Posted by: D1G1234
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is the phone I’ve been waiting for for a long time. The Galaxy AI features are truly incredible and feel like a real game changer. As a freelance musician and private lesson teacher, this phone has immensely streamlined my workflow. It helps me stay organized, manage my studio more efficiently, and continue pursuing my goals as a performer and educator. It has also opened up new ways for me to teach and support my students in ways I never imagined.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Should have kept the s24 ultra
on March 12, 2026
Posted by: Cleveland561
from Florida
The phone is okay I had the s24 ultra that I should have kept. It had a way better battery. I could go a full day and a half with the s24. I can't go a half a day with the s26 with the same settings. They also took away the Bluetooth in the spen for photos tragic. The new rounder screen feels like a step back from the s24 ultra the cameras are so much clearer. Yes the phone is faster and the Ai is amazing but this battery performance is trash
Features
5
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Cleveland561, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when you have a new device that is not aligning to your expectations. The battery of your device is designed to maximize after your inital usage and adjusting to your specific consumption. We have provided links to a few troubleshooting guides to help you if this is not your experience. We have also provided a link to an article to help you with the redesigned S Pen features available on your device. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade for me
on March 12, 2026
Posted by: Chuxter
[This review was collected as part of a promotion.] I had there S10+ for several years and was ready to upgrade. The S26 Ultra has been a major upgrade, and I am learning to take advantage of the Galaxy AI features to help with daily tasks and phone features. The screen is larger and easiest for me to read, and the OS is much quicker and responsive than what I'vebeen experiencingwith my old phone. The Samsung Galaxy S26 Ultra is so deep with options, I will be enjoying and learning to customize it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade for me
on March 12, 2026
Posted by: Chuxter
[This review was collected as part of a promotion.] I had there S10+ for several years and was ready to upgrade. The S26 Ultra has been a major upgrade, and I am learning to take advantage of the Galaxy AI features to help with daily tasks and phone features. The screen is larger and easiest for me to read, and the OS is much quicker and responsive than what I'vebeen experiencingwith my old phone. The Samsung Galaxy S26 Ultra is so deep with options, I will be enjoying and learning to customize it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good upgrade
on March 12, 2026
Posted by: Dorae918
[This review was collected as part of a promotion.] I'm using the new Samsung Galaxy S26 Ultra with Galaxy AI. So far it's been great with the new privacy screen, the automatically mode changing has been great, make is easy. The Galaxy AI has been working well with assist my usage from taking pictures, to my routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade for me
on March 12, 2026
Posted by: Chuxter
[This review was collected as part of a promotion.] I had there S10+ for several years and was ready to upgrade. The S26 Ultra has been a major upgrade, and I am learning to take advantage of the Galaxy AI features to help with daily tasks and phone features. The screen is larger and easiest for me to read, and the OS is much quicker and responsive than what I'vebeen experiencingwith my old phone. The Samsung Galaxy S26 Ultra is so deep with options, I will be enjoying and learning to customize it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've always been a galaxy girl. ✨️
on March 12, 2026
Posted by: jupixoxo
[This review was collected as part of a promotion.] I haven't purchased a new cellphone since the Samsung Galxay 22 Ultra. I loved the phone, but it was definitely time for an upgrade. I'm excited to have new, faster features. The Galaxy AI can do so much. I like the call screening. The translation features are amazing. Photo editing like a pro, also the quality of resolution is so vivid and crisp. Samsung has always made switching phones so easy, Ive loved all my Samsung down to the Note 5. All around excited to learn about more features and things to do with it!
Value
5
Written by a customer while visiting Samsung US