Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,307 Reviews)
Rating breakdown 13,307 reviews
5 Stars
11,626
4 Stars
1,341
3 Stars
203
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
This phone is the best I've ever had
on June 23, 2026
Posted by: Dogememerulesyes
[This review was collected as part of a promotion.] I recently got this phone and it is one of the best decisions I have made so far. I took it to the beach and dropped it in sand and water with no issues, the screen refresh rate being 120 makes this device feel like it's pure quality. All of the games I've played that used to slow down my prior phones don't have that issue on this one. I will say the galaxy ai does take a hot minute to get used to but once you do it truly helps with everything you do. I've used it for the circle to search and while it isn't that useful to me, there is a live translation feature that works really well aside for names. I've also made short paragraphs with assistance from the Ai too. The only tedious thing with this phone is how long it takes to get it perfect for you. Other than that it's the best phone I've ever had.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hi there Dogememerulesyes, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding your device to be one of the best you've ever had, and that it's been so enjoyable during your gaming, and that you have been able to successfully integrate Galaxy AI in to your usage. We have provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 24, 2026
Posted by: Jason1979
[This review was collected as part of a promotion.] I love everything about the phone features the quality and especially the AI
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi Jason1979, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love your new device, and that Galaxy AI has been such an amazing addition to your experience. We have provided a link to the Samsung Support Team for your convenience. This team of experts can help you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from my S21 Ultra
on June 24, 2026
Posted by: RayWoo
[This review was collected as part of a promotion.] I thought long and hard about making the switch to the S26 Ultra. After much deliberation, I decided to pull the plug and trade up. I got everything I expected from an upgrade and more. I recently had some grandkids visit and I really enjoyed the AI feature in the Gallery. I made several different 'media' renditions of the photos I took of each of them.
I've been using Samsung Health for several years. Using that feature on the S26 Ultra seems a little different. I may have imagined that there are more features. Paired with my Watch 5 Pro upgrade to the Watch Ultra made some differences in what I can do.
Never disappointed in my decision(s) to stick with Samsung.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey RayWoo, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are happy with the upgraded features and capabilities of your new device, and that it has been easy to use thus far. We have provided a link to the full manual to help you discover additional features, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on June 24, 2026
Posted by: Felicia
[This review was collected as part of a promotion.] I got this phone for an update from the note 10 plus. I love it so much. There is much more stuff I can with it then my old phone. Like blood pressure. Everything i can do with it I'm just amazed!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Felicia, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are pleased with the upgrade to your new device, and that all of the features and capabilities are so helpful to your for a range of daily tasks. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning, but much faster
on June 25, 2026
Posted by: Drsmith452
[This review was collected as part of a promotion.] Fantastically fast! GALAXY AI is the bomb!
I love my new phone, waiting for the protective cover.
I love my new phone, waiting for the protective cover.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey Drsmith452, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that this device has made such an amazing inital impression on you, and that Galaxy AI has been such a value. We have provided a link to the complete manual for your device to help you with additional features like the Privacy Display, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung Galaxy flagship phone yet!
on June 25, 2026
Posted by: Saintsfanatik
[This review was collected as part of a promotion.] The Galaxy AI features, far from being a buzzword or a cute addon, were useful context-sensitive features that surfaced information about my day, what was coming up, and helpful hints that I didn't even know I needed. Very seamless and info-packed for me.
The speed and performance were fast and buttery smooth--even beyond the fact that I upgraded from an Galaxy S21 Ultra (about a 4.5 year old phone).
The camera, and the Galaxy AI features that enhance photos, or make them look professional are ridiculously powerful.
I've been a Samsung customer since the Galaxy S6: with their always leading the mobile phone game, my loyalty is not misplaced. They beat out the competition at most every turn.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there Saintsfanatik, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device so amazing during your usage, and that it has been seamless and reliable for your usage. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy, As good as it's ever been
on June 26, 2026
Posted by: AP3212
[This review was collected as part of a promotion.] I've been a long time Galaxy user and they never fail to impress. The new Galaxt AI features streamline processes and being able to search images or translate text just by circling it is a total life saver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great and awesome features
on June 27, 2026
Posted by: DjruggieRuge
[This review was collected as part of a promotion.] Very well and very passionate... and shy
Wish it would just give in and stop acting up.... and so what if the product has wear and tear
Wish it would just give in and stop acting up.... and so what if the product has wear and tear
Value
5
Written by a customer while visiting Samsung US