Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,323 Reviews)
Rating breakdown 13,323 reviews
5 Stars
11,640
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Vivid Display & Quick Processor
on March 12, 2026
Posted by: Stormy4277
[This review was collected as part of a promotion.] I received my new S26 Ultra and love it. The screen is very crisp and vivid compared to my S23 Ultra. The integrated Galaxy AI is very useful as well with call enhancements and easy access to ask quick questions. I'm very happy with the quick processor response time. Overall very happy with the upgrades I got with getting this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile Phone
on March 12, 2026
Posted by: Maddy47
[This review was collected as part of a promotion.] This new S26 Ultra phone is amazing! It has great features. Extremely fast. Great memory ram. The camera is amazing! The size is very convenient and not too heavy. Galaxy AI is a great feature to keep your device protected. The battery life is amazing - great improvement from previous models. I love all the accessory choices for this phone. I am so happy with my purchase. Samsung never disappoints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: Djandrru
[This review was collected as part of a promotion.] I am completely satisfied with everything Samsung produces; the brand is beyond competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 12, 2026
Posted by: Adam
Poor speaker quality compared to S25 Ultra. Sounds like a cheap phone you buy at Walmart. Not impressed. Starting to go backwards with quality. Wish I had just stuck with S25 Ultra.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Adam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to troubelshooting guides to help you troubleshoot the audio quality of your phone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm thoroughly enjoying getting to know the S26 Ul
on March 12, 2026
Posted by: JDTECH
[This review was collected as part of a promotion.] The Samsung S 26 Ultra twenty has been a joy getting to know the Galaxy AI works flawlessly so far. The time to shine has everything I need to catch up on my activities for the day. Out of all the galaxy phone I've had this is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device and it has a great camera
on March 12, 2026
Posted by: Ash9494
[This review was collected as part of a promotion.] I use this phone for work ,browsing, and taking perfect photos and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features - feeling like a new person
on March 12, 2026
Posted by: Mommasue
[This review was collected as part of a promotion.] I transition from a 23 ultra to the 26 ultra. I can say it was worth the wait. It has been so smooth using my phone on a day to day. I am excited to try out more of the features especially the camera functions with my kiddos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade from older phones
on March 12, 2026
Posted by: BostonFred
[This review was collected as part of a promotion.] The hardware is responsive and the battery life is excellent. The AI is pervasive, but can be managed so that it doesn't get in the way, and can be genuinely useful. Coming from an s22u, I was concerned about the loss of 10x optical zoom, but the s26u wider apertures and greater pixel density seem to balance out. I wish the phone weren't so expensive, but I'm liking it so far.
Value
4
Written by a customer while visiting Samsung US