Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,361 Reviews)
Rating breakdown 13,361 reviews
5 Stars
11,668
4 Stars
1,348
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
3
New Phone Same Phone
on March 13, 2026
Posted by: Strive4Gr8ness
[This review was collected as part of a promotion.] While the Galaxy AI is cool and engaging but honestly I went from a S23 Ultra to this 26 model and I truly feel my previous phone was bigger that I liked and allowed me to use older apps such as the Numberpad Keyboard because the T9 keyboard is very complicated on this device. It could option to save added words like slang to dictionary and a space bar where the 0 would be while allowing the prediction to work better. The new camera itself is great especially for close up in depth photos. I do wish charger boxes would be a thing again as with what phones are costing now there should be more included not less. I've been Team Samsung for years such as washers, televisions and phones but I feel lately they are doing too much to compare phone wise to the "fruit phone". While the phone is nice I sadly don't feel it was worth the jump I expected when upgrading.
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hello Strive4Gr8ness, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve and cause frustration as you adjust new settings and features to your preferences. We have provided a link to the complete manual for your device to help you best customize your new device to your preferences and discover new features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on March 13, 2026
Posted by: Jaxbiltz
[This review was collected as part of a promotion.] The new Galaxy AI on it is great. Really enjoying using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, amazing features
on March 13, 2026
Posted by: Issame88
[This review was collected as part of a promotion.] Okay so I've had the S26 Ultra for a little while now and I keep recommending it to people unprompted which probably says everything.
The camera got me first. I'm not a photography person at all — I just want my photos to look good without having to think about it. And they do. Every time. I took some shots at a family dinner last week, bad lighting, everyone moving around, and they came out better than photos I've planned and set up on other phones. The Galaxy AI quietly cleans everything up in the background and honestly I don't fully understand what it's doing but my photos look way better than they have any right to.
Battery is the other thing. I used to be that person with a portable charger in every bag. I haven't touched mine since I switched. I'm on my phone constantly and I'm still getting through full days without even thinking about it. It's such a simple thing but it changes how you use your phone.
The privacy screen I was honestly skeptical about before I had it. Seemed like a gimmick. Now I use it every single day. On the train, at cafes, anywhere I'm doing something I don't need strangers seeing. You just turn it on and the screen basically goes invisible to anyone not looking straight at it. I didn't realize how often I was self-conscious about my screen until I wasn't anymore.
Is it expensive? Yeah. But I've stopped thinking about upgrading which for me is the real test.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing. Awesome features
on March 13, 2026
Posted by: Soccer80
[This review was collected as part of a promotion.] I do used my phone for work and personal purposes.
Screen and resolution are awesome.
Screen and resolution are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The privacy screen is great
on March 13, 2026
Posted by: Oggun973
[This review was collected as part of a promotion.] In a beginning I was not a fan of AI but I'm getting used to it this device helps navigate through AI so far it's great..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product
on March 13, 2026
Posted by: DragonCynnders
[This review was collected as part of a promotion.] Galaxy AI is a great tool to have added to the phone. You would be surprised how well it works. If you don't have one, get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features.
on March 13, 2026
Posted by: Tonyultra
[This review was collected as part of a promotion.] With the new S26 I like the new screen protector feature that is on the phone. As for as the display goes for me I think it a little bit better then the S25. So the battery last long on the S26 ultra then S25 ultra. I have not used all of the AI features yet on the phone, but the few I have works well for my needs. I would say I am happy with my choices to upgrade to the S26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A fantastic upgrade with a few bumps
on March 13, 2026
Posted by: IshScout
[This review was collected as part of a promotion.] I've been a devoted Galaxy fan for years. Last year I went from the S22 Ultra to the S25 Edge but something felt off.
With the announcement of privacy display & horizon lock I knew I had to find away to get this device. That camera setting can be extremely helpful to those with things like hand tremors where it's difficult to stay still to get those perfect shots. The night photography upgrade will help for those upcoming BTS concerts. 🫰🏻💜
The only thing I miss so far is the old object remover that doesn't use AI. Sometimes you just want to make small edits without being slapped with an AI watermark. Now I have to use a 3rd party app for that when it was built in previously.
Value
4
Written by a customer while visiting Samsung US