Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,366 Reviews)
Open Ratings Snapshot
Rating breakdown 13,366 reviews
5 Stars
11,672
4 Stars
1,349
3 Stars
206
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 141
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
Convinced me to go back to a big phone!
on March 13, 2026
Posted by: Echormz
[This review was collected as part of a promotion.] I upgraded from the Galaxy S25, way smaller screen compared to the Galaxy S26 Ultra. It's been a gane changer for me, the screen size is perfect to view my work emails, my shows and movies, scrolling through social media, it's perfect. The brightness and resolution is beautiful, plus the battery has been a life saver!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on March 13, 2026
Posted by: Dimitri
[This review was collected as part of a promotion.] Best Samsung phone I've ever had keep it up Samsung good job
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Old still meeting new
on March 13, 2026
Posted by: Tariqaj
[This review was collected as part of a promotion.] A great phone. Faster and a great privacy feature and an AI upgrade. Poor battery coverage and a missing dual SIM slot. Wasn't advertised.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING TECH
on March 13, 2026
Posted by: Techlova
[This review was collected as part of a promotion.] Love my new Samsung and the a.i. that really rocks in this phone. I order food, lifts and can even order a date using a.i.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Is it really an update or upgrade from previous...
on March 13, 2026
Posted by: SamsungLovva
[This review was collected as part of a promotion.] I'm Not so sure if this new galaxy device deserves all the attention it has gotten recently in the media?! The updates or so called upgrades are literally Not existing with this latest model of Ultra Samsung phone. The privacy screen might be useful for few of us but definitely Not worth it since it's reduced brightness level will be annoying for most of us. Also there are screen protector brands that offer the feature for a lot less dough than the actual cost of upgrade from previous model galaxy phones like S25 /S24 Ultras
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 15, 2026
Hey there SamsungLovva, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that you have made a good investment in a new device that is helpful for so many daily tasks. We have provided a link to the complete manual for your device that will help you customize the new privacy display for only specific apps, times of day, or notifications for the ability to have the brightness in the display you are seeking with the privacy in times you are wanting, and truly experience the best of both worlds. This can also help you discover all of the enhanced features and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everything
on March 13, 2026
Posted by: Caortega
[This review was collected as part of a promotion.] The phone is fantastic in all sense. I use for work all times, perfect to take pictures in my trips, I always buy samsung unlocked phone to i can use in all my trips and works perfectly. Rally i can live without this phone. I recommend 💯 % for all tipy of person.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good first few days
on March 13, 2026
Posted by: Phoenix7410
[This review was collected as part of a promotion.] Used it for a couple days now and I'm enjoying it. Screen is good, I'm not experiencing any issues with the screen. Galaxy AI is interesting and I'm looking forward to using it more to see what effect it can have on how I use the phone. Much faster and snapper than my S23 Ultra that in coming from that was experiencing some issues (studder in videos, slow downs when multiple apps open, battery life).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I remember
on March 13, 2026
Posted by: Raniakellycoco
[This review was collected as part of a promotion.] I previously had the s23 Ultra.and i loved, then i bought the s24+ the same day.i divorced since i couldn't afford the ultra one and I had to get used to it. . . But now I just got my new s26 Ultra last week and I can't believe all incan do with AI. I use Gemini and Bixby literally for all and every time.i can I will use them. I control my Samsung TV, the Clock, the AC unit at home, Google maps while driving, music, all my internet searches, the language translator, emails, the time i sleep , my exercise routine, the food I eat (how to cook it and it's calories) , control lights ambiance in my house, video calls, etc . Every day I'm looking for something new do on my phone and better ways to apply the AI to my life. The camera is incredible, the SPen is better than I remember but... it's lack of BT connection to the phone is something that I really miss from my old one ( please bring it back!!!)
The privacy option is so cool and I really appreciate it, a LOT.
THANK YOU SAMSUNG FOR MAKING GREAT PRODUCTS!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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