Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,373 Reviews)
Rating breakdown 13,373 reviews
5 Stars
11,676
4 Stars
1,349
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product.
(
92 out of
141)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
The S26 Ultra is amazing!
on March 14, 2026
Posted by: Dean1989
[This review was collected as part of a promotion.] I just upgraded from the S23 Ultra and I am extremely happy that I did! The camera has been upgraded and has some really cool new features. The battery lasts longer and also charges much faster. One of the coolest features is the built in privacy screen. If you are looking for a new phone I would definitely consider getting the S26 Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI features
on March 14, 2026
Posted by: Bphil415
[This review was collected as part of a promotion.] I wanted this device purely because i wanted the best AI on the market. Galaxy AI goes beyond the basics. It's made my traveling life a breeze! I can ask it from translation request to asking what something is just by taking a photo of it. I love my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is definitely faster than my S23 Ultra
on March 14, 2026
Posted by: BUTCHN
[This review was collected as part of a promotion.] Overall the S26 Ultra is better than my S23 Ultra..I have only found one bug and it's a character input which is probably software related, but other than that, it seems better.
It does take some getting used to since my last phone update was 3 years ago.
It does take some getting used to since my last phone update was 3 years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's brightest star
on March 14, 2026
Posted by: Mclovn1988
[This review was collected as part of a promotion.] 5 Stars – Incredible Display and Camera!
I upgraded for the Privacy Display and it works perfectly. The battery easily lasts me through a full day of heavy use, and the AI features (especially Now Nudge) are actually useful. It’s thinner and more comfortable to hold than previous Ultras. Highly recommend!!
I upgraded for the Privacy Display and it works perfectly. The battery easily lasts me through a full day of heavy use, and the AI features (especially Now Nudge) are actually useful. It’s thinner and more comfortable to hold than previous Ultras. Highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 14, 2026
Posted by: CINQUE
[This review was collected as part of a promotion.] Samsung continues to go above and beyond when it comes down to innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what to think so far.
on March 14, 2026
Posted by: Braeden
The display colors are so dull compared to older models. I have vividness turned all the way up, and my s22 ultra is still more vibrant even on the factory settings. Before people say "make sure to turn this and that off" they already are, no matter what settings I tweak the display just doesn't compare to my s22 ultra and its a real let down. Max screen brightness has definitely been improved though. Also why do we still not have the Bluetooth connectivity of the S-pen back? What are you guys doing Samsung.... (also the s-pen seems so brittle)
Cameras appear really great so far although I am saddened by the downgrade of the front facing camera vs the s22 ultra's. Battery performance is awesome so far, it does get a tad warm when playing certain games though.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi Braeden, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with some frustration as you are adjusting to changes in the design, appearance, and software from your previous device. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also shared links to articles to help you troubleshoot the temperature of your device and redesigned S Pen features. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fresh look
on March 14, 2026
Posted by: miguelrodz
[This review was collected as part of a promotion.] After using the Samsung Galaxy S26 for several days, I can confidently say it’s one of the best smartphones I’ve owned. Samsung has really taken the experience to the next level, especially with its built-in AI features.
The performance is incredibly fast and smooth. Apps open instantly and multitasking feels effortless. The display is beautiful—bright, sharp, and perfect for watching videos, browsing, or working on the go.
What impressed me the most is the AI integration. The AI features actually feel useful in daily life. It can intelligently enhance photos, suggest smart edits, help summarize text, and even assist with writing messages or notes. It feels like having a smart assistant built directly into the phone.
Battery life is also excellent and easily lasts throughout the day. The cameras capture very sharp photos, even in low light conditions.
Overall, the Galaxy S26 delivers premium design, powerful performance, and truly helpful AI tools. It’s not just a fast phone it’s a smart device that makes everyday tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the new phone!
on March 14, 2026
Posted by: aljaye
[This review was collected as part of a promotion.] I upgraded from the Samsung S22Ultra & I love it! i love the camera quality, streaming is also so clear!
Value
5
Written by a customer while visiting Samsung US