Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,336 Reviews)
Open Ratings Snapshot
Rating breakdown 18,336 reviews
5 Stars
16,013
4 Stars
1,843
3 Stars
289
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra
on September 28, 2026
Posted by: Noctis
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it had first of all an excellent offer, second it is an excellent device the privacy screen i think it was not a gimmick but something I didn't realize I really like and used aloe so I chose it because its an amazing device give it a try this is a true and honest review
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S26 Ultra
on September 28, 2026
Posted by: Joker4life
[This review was collected as part of a promotion.] I have been a Samsung customer for a long time, I love the devices. I chose the S26 Ultra when I switched carriers about 5 months ago because I depend on my phone a lot at work. The first 4 months were great, met my every expectation, but this last month has been terrible. I'm an HVAC technician so I have to use my phone to scan QR codes to set up these new smart thermostats and also have to use the NFC to program the new furnaces and about a month ago I opened my camera to scan a QR code and it gave me the message there's a problem with the camera and some features may not work right now and since then the cameras just gotten worse I can't scan QR codes I can't even zoom in taking a regular picture it won't focus and for some reason the NFC is not working for me to connect to the furnaces however it does work for tap to pay. I've read in some of the Samsung groups I'm a part of and on Reddit that I'm not the only one with this issue so I really hope Samsung gets this problem figured out and resolved. I also got my wife ds-26 Ultra at the same time and we both have the newest Galaxy earbuds and they are amazing!!!
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 29, 2026
Hello Joker4life, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it is when your device is not operating as intended or expected. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and options for resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung Galaxy S26 Ultra
on September 28, 2026
Posted by: Heberisto3kk
[This review was collected as part of a promotion.] The experience has been rewarding, I love this model very much, since it has many improvements and the most extraordinary thing is that it has the privacy display and the color is much beautiful and it is lighter and thinner and very excellent in all areas, functions and I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Privacy screen
on September 28, 2026
Posted by: Foreigngyal
[This review was collected as part of a promotion.] The privacy screen for the Samsung Galaxy S26 Ultra provides excellent protection from side viewing while maintaining a clear, bright display when viewed straight on. Unlike traditional physical privacy filters that can noticeably darken the screen at all angles, this solution preserves the display’s brightness and clarity during normal use. It offers an effective balance of privacy, visibility, and overall screen quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has features i like
on September 28, 2026
Posted by: Peyton
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a phone that could keep up with my everyday needs. I really enjoy the large, clear display and how smoothly everything runs. I use it for watching videos, taking photos, staying connected, browsing the web, and handling everyday tasks. The camera features are especially useful when I want to capture important moments. Overall, the S26 Ultra has been a great addition to my daily routine, and I’m still discovering new features to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in the galaxy
on September 28, 2026
Posted by: Dctrsxy
[This review was collected as part of a promotion.] I choose samsung galaxys because I want the best experience and it has always delivered. The cameras are incredible and capture memories perfectly be it a still sunset over the mountain or a lynx running across the road
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultimate Performance Unmatched Features
on September 28, 2026
Posted by: FamilyCruz
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its incredible performance. I use it for everything from high-end mobile gaming and streaming my favorite movies to managing my work emails on the go. The display and battery life are unmatched
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it better then the other guy
on September 28, 2026
Posted by: Kspolojedi1
[This review was collected as part of a promotion.] I was on the fence because I had so many bad experiences with Android phones, but I heard nothing but good things, so I figured I would give it a try because the other guys were starting to disappoint with their same old product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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