Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,395 Reviews)
Open Ratings Snapshot
Rating breakdown 13,395 reviews
5 Stars
11,698
4 Stars
1,350
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product. 
(
92 out of 142
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5 out of 5
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Big upgrade from S22 Ultra
on March 20, 2026
Posted by: CarlitosWay
[This review was collected as part of a promotion.] This phone is a nice upgrade from my S22 Ultra. The display seems better. I live the option of modifying the privacy screen toggle to suit your needs. I mostly just use it to protect my banking apps/logins, I don't really have a need for it outside of that, but it is convenient. I have yet to dive into the AI features but can't wait to use them. I do wish they had included a magnet in the device, but I guess I'll just stick with cases with the magnet built in. Overall, I love this phone & highly recommend it.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello CarlitosWay, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced quality of your device with the display, and that you are finding the customization of the Privacy Display a great addition to your new device. We have provided a link to the complete manual to help you with the features of Galaxy AI and additional capabilities of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is lighter than expected. Works great
on March 20, 2026
Posted by: SammySung
[This review was collected as part of a promotion.] AI is great. Phone is lighter than expected. The screen privacy has two settings...very cool that it is built in and not a 3rd party addon
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enjoying my phone
on March 20, 2026
Posted by: TNCyn1
[This review was collected as part of a promotion.] I have only had the phone for about a week, but I am really enjoying it. It is so fast and responsive. It charges very quickly and the charge lasts a long time.The Galaxy AI is taking a little getting used to, but I think I will really like it once I get the hang of it.
.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is awesome!!
on March 20, 2026
Posted by: Bishoptheprototype
[This review was collected as part of a promotion.] I love Samsung products, and this one is no different!! The Galaxy AI is incredibly useful, for everything from creating custom music, to just everyday conversation. The camera is amazing, and the photo capabilities are high definition at its best.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeds expectations
on March 20, 2026
Posted by: Cakebossk
[This review was collected as part of a promotion.] Life long samsung user and fan of the original note series, the ultra series had not disappointed yet. Love this phone
The Galaxy Ai features simplifies everyday use, i use it to screen my calls when I'm busy in the office, I use it when researching materials for a job, and to edit my photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is just my favorite
on March 20, 2026
Posted by: Gamer2
[This review was collected as part of a promotion.] The galaxy ai features are seamless amd natural. The voice comes off as natural word tempo and feedback. My favorite feature is the daily brief. It's a smooth way to see upcoming tasks and appointments. Everything is integrated remarkably and is visually appealing. The simple things such as changing windows is upgraded and comes across crisper. I'm so glad the stylus is in play, it's responsiveness is perfect and the ability to write out your texts is fun and engaging. I'm still learning all the features but the camera ai functions are impressive. I would more than recommend to anyone wanting a phone that is more than a phone but a companion that grows with you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on March 20, 2026
Posted by: Gerr
from Chicago
Everything is good 👍 great job Samsung ..............
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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