Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
It is Ultra fast and very durable.. Thanks again..
on March 21, 2026
Posted by: Izzy071
[This review was collected as part of a promotion.] I love using the Galaxy AI feature. It allows me to connect with my phone in a whole new level where my phone actually corresponds with me and actually know things that can help me in my hourly activities throughout my day. Like scheduling appointments hands free and researching on the web. Thanks again Samsung for such another set of wonderful devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone!!!
on March 21, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Omg this is by far the best phone I've had. I had the s26 ultra as well but this one is just so much better. Camera and graffics are terrific. Just so happy with it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade
on March 21, 2026
Posted by: Eclipse
[This review was collected as part of a promotion.] Galaxy AI is an amazing feature for calls and conversations, the privacy display is amazing. Overall a worthwhile upgrade especially coming from a budget phone like the FEs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs work
on March 21, 2026
Posted by: Jefe22
[This review was collected as part of a promotion.] Screen color is yellowish and low quality compared to my s24 ultra.
Galaxy AI Is pretty cool overall.
Galaxy AI Is pretty cool overall.
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hi there Jefe22, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the enhanced Galaxy AI features and usage. We have provided a link to the complete manual to help you adjust the display settings. The new Privacy Display can be causing the experience you mention with the color of your device, and you can adjust this setting to disable this feature, or allow this setting to enable for specific apps or notifications to help you make use of this new feature in unique ways. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
The phone is only OK!
on March 21, 2026
Posted by: PTees26
[This review was collected as part of a promotion.] The phone seems OK but a bit disappointed with still NO Micro SD slot, the cost of the phone and no great offers like when I bought my S23 Ultra
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hey PTees26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to the complete manual to help you discover all of the amazing features available on your device including the new Privacy Display, horizontal lock, and Galaxy AI. We have also provided a link to the Samsung Support Team if you are finding the storage to be insufficient for your needs, and are interested in storage expansion with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on March 21, 2026
Posted by: Kikimom
[This review was collected as part of a promotion.] I love the AI features. I love the color of the phone. The lightness of the phone.
The quick response of the phone.
The quick response of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excited for this new flagship from Samsung
on March 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I don't have one Wish I did I have a Broken 21 Galaxy ultra in It was Amazing Really excited waiting to see what the feature holds for us new and old like me Galaxy Android users If I had one I would use it to expand my knowledge and also help me with my daily difficult task as is my memory is failing at almost 50 years old to an illness so it really helps out I cannot express how much Gemini has helped me in my daily activities Especially with my failing memory Thanks so much Samsung for a greatly quality appreciated product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent photos
on March 21, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] Cameras make for fantastic photos.
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
The transfer takes too long, but is easily completed tirelessly.
The Galaxy AI options are endless!
Value
4
Written by a customer while visiting Samsung US