Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
11,699
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
I love the added galaxy AI features
on March 22, 2026
Posted by: Aac1988
[This review was collected as part of a promotion.] I buy phones every year and this year's model did not disappoint.
Overall I'm very satisfied with the built in privacy display and the way I can customize it to specific apps, notifications, and different strengths of privacy. I do hope there's a way through a software update to make max privacy nicer to look at but I understand it's function.
The sound enhancer really brings my music to life on one of my non samsung ear buds that I use for work compared to when I used them on the s25 ultra. It pairs well with the buds 4 pro.
I love the 60w charging speeds compared to the 45w charging. The upgrade is minor but comes in handy when I'm in a hurry.
I'm digging the call screening feature haha. The photo assist has improved quite a bit.
I love the endless customizable options that Samsung offers.
This phone pairs well with my watch 8 and buds 4 pro.
I'm loving the color and more rounded corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the hype
on March 22, 2026
Posted by: Maugham
I've been playing around with the phone and I gotta say I'm not impressed. Quite honestly I hate the bulky feeling it has due to the raised camera. I'm also upset to hear that the phone is now aluminum vs the titanium. The only feature I can say I like is the privacy screen. I feel like samsung is trying to hard to be like other big name brands. I've been a samsung lover for years but I'm seriously contemplating returning this and switching to a new brand entirely due to this new lineup.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 23, 2026
Hello Maugham, thank you for your feedback on your Samsung Galaxy S26 Ultra. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that happen in our day to day lives. This can help you with the feel and appearance of your device. We have provided a link to the complete manual to help you fully discover the amazing features available on your device in addition to the new Privacy Display including horizontal lock, and Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well rounded and polished phone
on March 22, 2026
Posted by: HonestV
[This review was collected as part of a promotion.] Normaly I upgrade my galaxy phones every year, but last year I skipped on S25 ultra. I thought there wasnt much of improvement over S24 ultra, and my phone handled everything I threw at it. This year I decided to give the S26 ultra a try. I wasnt dissapointed at all. Display is great, I like the new rouned edges and overall design. Cameras are deffinetly better and my favorite future is AI photo editing. The only thing I would be happy to see is a 7000mah battery or higher. Sometimes with my calls and some online browsing battery gets down to 25% or lower by the end of the night. It would be nice to see an improvement in this department. I also think since charging wattage is higher, Samsung should've included a 65w charger. I still have a charger from my Note 20 that I use, so it would be a nice gesture to include charger at least every 2-3 releases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, fast and responsive
on March 22, 2026
Posted by: Cartmanny68
[This review was collected as part of a promotion.] Easy to set up out of box. Thin design. Unsure on the rounded corners yet as was used to previous models. Phone is very fast and very responsive. Took some getting used to location of various settings. Love that the software was not overloaded with games, that was a much appreciated change from part models. There are some thing that wish were not forced when setting up the phone but can go turn thing off later once you fine then.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderfully powerful
on March 22, 2026
Posted by: Cnvtablebug
[This review was collected as part of a promotion.] I love this thing! It works so beautifully. It's always running smoothly and fast. The design of the phone is immaculate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lighter phone. Issues with aesthetics and software
on March 22, 2026
Posted by: SamsungKat
[This review was collected as part of a promotion.] Phone is lighter. However the pedestal 3 cameras sit on is not aesthetic at all. Also the new Galazy AI that runs the photo editing sucks! Pleaee bring back the previous editor and remove the automatic editor which ruins photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 ultra
on March 22, 2026
Posted by: Pinball215
[This review was collected as part of a promotion.] Galaxy AI is truly amazing as with the Galaxy S26. Nothing like it has ever been created prior. Fast internet, storage space, camera all together compliment how amazing this device truly is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Features lost!
on March 22, 2026
Posted by: None
I can't even paste out of a text message. This really sucks big time.
Very hard if not impossible to use voice to text and try to add punctuation even as simple as a period very harder to use than my Galaxy s20 Ultra.
What happened to my $30 discount and the other benefits I should have since I wasted 1500+.
Why in hell is the annoying underscore added to perfectly good words like" happened" above.
Not happy at all. Why the lost features?
Very hard if not impossible to use voice to text and try to add punctuation even as simple as a period very harder to use than my Galaxy s20 Ultra.
What happened to my $30 discount and the other benefits I should have since I wasted 1500+.
Why in hell is the annoying underscore added to perfectly good words like" happened" above.
Not happy at all. Why the lost features?
Response from Samsung USBy R&R Team, March 23, 2026
Hey None, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when your device is not meeting your expectations or operating as expected. We have provided links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, troubleshoot any frustrations, or answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US