Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
This phone leaves its competition in the dust!
on March 23, 2026
Posted by: GBPackman33
[This review was collected as part of a promotion.] I switched from a Google Pixel smartphone, to Samsung's latest Galaxy S26 "genius"-phone, featuring the best AI you could ever ask for. The features on this phone are endless! The built- in AI technology is superb! I can't put this phone down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unexpected huge disappointment
on March 23, 2026
Posted by: Suca
from Seattle
It seems like I may be one of the few people who can’t adapt to the latest Samsung display changes. I’ve tried what I believe are all the available settings and adjustments (all privacy settings kept turned off) , but this screen consistently causes headaches, eye strain, and even dizziness with extended use.
I’ve been using Samsung phones for years, and this is the first time I’ve experienced anything like this. Unfortunately, it makes the device unusable for me.
Since I already shipped my trade-in device, my old phone is gone and I am left with an unusable device, which I’ll now have to try to sell and look elsewhere for a replacement.
I’m very disappointed with Samsung’s “improvements,” as this experience has been a major step back for me compared to previous devices
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 23, 2026
Hey Suca, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how vital it is to be able to use your device for prolonged periods of time comfortably. If you have not done so already, you can try enabling the eye comfort shield setting on your device to see if this helps with the comfortable viewing. We have provided a link to the Samsung Support Team to assist you further if this does not help you resolve this matter, and you are seeking additional options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Feature Request:Video Frame Interpolation on Phone
on March 23, 2026
Posted by: Blin980
[This review was collected as part of a promotion.] Hi Samsung,
The Galaxy S26 Ultra does not feel like a major upgrade over the previous generation. There are not many standout improvements, and the move from a titanium frame to an aluminum frame makes it feel less premium.
I also feel that the privacy feature may have come at the cost of display quality, and the screen looks less impressive than the S25 Ultra. What I would really like to see instead is a video frame interpolation feature. Aside from communication, I mainly use my phone for listening to music and watching videos, so multimedia performance matters a lot to me.
Since Galaxy phones already have high-refresh-rate displays, video frame interpolation would make video playback smoother and improve the overall viewing experience.
Many other smartphone brands already offer similar features, so I hope Samsung will consider adding it as well, with an option for users to turn it on or off depending on their preference.
The Galaxy S26 Ultra does not feel like a major upgrade over the previous generation. There are not many standout improvements, and the move from a titanium frame to an aluminum frame makes it feel less premium.
I also feel that the privacy feature may have come at the cost of display quality, and the screen looks less impressive than the S25 Ultra. What I would really like to see instead is a video frame interpolation feature. Aside from communication, I mainly use my phone for listening to music and watching videos, so multimedia performance matters a lot to me.
Since Galaxy phones already have high-refresh-rate displays, video frame interpolation would make video playback smoother and improve the overall viewing experience.
Many other smartphone brands already offer similar features, so I hope Samsung will consider adding it as well, with an option for users to turn it on or off depending on their preference.
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hi Blin980, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel that you have made a good choice in a new device, and that you are experiencing upgrades in the features and capabilities of your device. We have provided a link to the complete manual for your device to help you best align the settings of your Privacy Display to best align to your usage, where you can adjust this feature to only enable for specific apps or notifications so you can have the brightness you might be seeking and have the privacy in times when you are neeing or wanting. The manual can also help you discover the features of Galaxy AI that can enhance your experience with your device, and streamline many daily tasks. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing
on March 23, 2026
Posted by: Marioa
[This review was collected as part of a promotion.] I use my cellar device to stream roblox and to make videos so I would love to win this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrading to this device was a no-doubter.
on March 23, 2026
Posted by: Cezarito
[This review was collected as part of a promotion.] I recently went from using an S22 that lasted me 4 years and there was no doubt that although it served me well in those 4 years, it was time for an upgrade. Thankfully, I was a bit patient and was wondering what the new S26 series would have to offer and boy was I thrilled with this product. From the vivid colors on the screen and quick processing power, to the privacy display that I never knew I needed til now, it's been more than I could ask for. The Galaxy AI also helps tremendously, letting you maximize your experience with the device and optimize your use out of it. I enjoy a variety of things from recording to photos to gaming and even streaming or notes, and it's everything I needed and some! Truly worth the wait and worth the upgrade if you are capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever...!!!
on March 23, 2026
Posted by: vmarq079
[This review was collected as part of a promotion.] In just few weeks, I can say this is the best smartphone ever build, the great privacy display, which is one features the competition do not have, in addition with perform tremendously beat them all.
Then, Galaxy AI, which become like a personal secretary, providing ideas and resume into a professional development environment that will help me do a better job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small improvements feel super nice
on March 23, 2026
Posted by: Danoconda
[This review was collected as part of a promotion.] Even though I switched from a 25 ultra to 26 ultra the phone feels so much better. With the new cpu my battery life lasts longer and who doesn't even using Galaxy AI edits with your dog lol. Overall phone is great and the built in privacy is a neat feature all my friends want to see
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 22, 2026
Posted by: Jran1979
[This review was collected as part of a promotion.] As an long time galaxy user you can actually see the changes they made on this model from the galaxy Ai to the camera and the interface usage is by far user friendly and give you the optimal performance in highly recommend it
Value
5
Written by a customer while visiting Samsung US