Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,410 Reviews)
Rating breakdown 13,410 reviews
5 Stars
11,710
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
This phone is the most amazing phone of all time
on March 26, 2026
Posted by: Joeshmoelovesphone
[This review was collected as part of a promotion.] This phone is amazing. It runs smoothly and soundly with no issues. Camera takes amazing pictures, privacy mode is great when out in public, built-in barcode scanner on the camera so you no longer have to download an app. Galaxy ai mode seems updated faster responses better answers looks up anything I ask. I used the AI mode every single day. Screen quality and picture is amazing for watching movies YouTube shows. It works well with my Samsung Galaxy 4 pro buds the music sounds amazing show sound amazing lots of bass guitar solos really hit as well as rap songs with heavy Bass. I love this phone so much
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Joeshmoelovesphone, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how amazed you have been by your new device, and that you are loving the camera, processing power, the new Privacy Display, and updated features of Galaxy AI. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to provide further feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
More new features, new learning curve?
on March 26, 2026
Posted by: jauto123
[This review was collected as part of a promotion.] Like the newer features and improved version over the older S22 Ultra, like the camera, privacy screen, the higher screen resolution, faster processor and more.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hello Jauto123, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have an uninterrupted usage of your device every day, and not wanting to have to constantly enter passwords when you feel it shouldn't be required. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone so far
on March 26, 2026
Posted by: UltraUserNY
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a few weeks now, and it’s easily one of the best phones I’ve owned. The performance is incredibly smooth whether I’m multitasking for work, streaming, or gaming. I rely on my phone heavily throughout the day, and this one keeps up without any lag.
One of my favorite features is Galaxy AI. The live translation and note assist tools have actually made a difference in how I handle communication and stay organized. It feels like the phone is helping me work smarter, not just faster.
The camera is another standout. The zoom is impressive, and photos come out sharp and vibrant in almost any lighting. I’ve been using it for everything from everyday moments to more detailed shots, and it consistently delivers.
Battery life has also been solid—I can get through a full day of use without worrying about charging constantly, which is a huge plus for my schedule.
Overall, this phone fits seamlessly into both my work and personal life. Whether I’m handling tasks on the go, watching content, or capturing memories, it performs at a high level across the board.
One of my favorite features is Galaxy AI. The live translation and note assist tools have actually made a difference in how I handle communication and stay organized. It feels like the phone is helping me work smarter, not just faster.
The camera is another standout. The zoom is impressive, and photos come out sharp and vibrant in almost any lighting. I’ve been using it for everything from everyday moments to more detailed shots, and it consistently delivers.
Battery life has also been solid—I can get through a full day of use without worrying about charging constantly, which is a huge plus for my schedule.
Overall, this phone fits seamlessly into both my work and personal life. Whether I’m handling tasks on the go, watching content, or capturing memories, it performs at a high level across the board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been fantastic
on March 26, 2026
Posted by: IcaXavier
[This review was collected as part of a promotion.] I have enjoyed using the galaxy s26 ultra for recording and pictures. The galaxy AI features are really helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality is a must
on March 26, 2026
Posted by: RevDave
[This review was collected as part of a promotion.] I have always used Samsung phones! The quality and versatility is above all the rest!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New design
on March 26, 2026
Posted by: Cabledude
[This review was collected as part of a promotion.] I like the new design but I miss the more square design. It still a great choice. Galaxy series are all ways reliable. It makes getting the job done effortlessly.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Cabledude, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are enjoying the enhanced features and capabilities of your new device. We appreciate you sharing your preference for the more square design from previous versions. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Replaces S23 Plus with S26 Ultra
on March 26, 2026
Posted by: Andy123
[This review was collected as part of a promotion.] I replaced my s23 Plus with an S26 Ultra since I often had to charge teh S23 early in the evening. I received the S26 a few weeks ago. The first thing I noticed was teh S26U screen is easier to read. I tried the privacy display and did not notice andy change in clarity, but it prevented me from using the phone when it was angled to my face. I turned it off for normal use but will use it when concerned about shoulder surfing.
I am experimenting with the pen and like the ability to take notes when teh phone is locked. It will take a while to get used to the lack of resistance when writting on glass verses paper. I have not seen any issues using it with my non-Samsung magnetic case but be careful on which case you buy. There are on-line video showing which cases are compatable with the pen.
Since I use my phone primarily for calls, text, email and wb browsing, I haven't yet tried Galaxy AI nor taking pictures. I will try those soon.
At night I used the same wireless charger I used with my S23 Plus. If fully charges the phone while I am sleeping. I have a 25W car charger but haven't used it enough to see the decrease in charging time. I initally charged my phone using Supper Fast Charging by pluggin it into a 65W charger. The phone quickly charged and did not feel warm.
The S26 Ultra is a good replacement for the S23 Plus.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hello Andy123, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so pleased with the usage of your device, and are finding uses for the new Privacy Display. We have provided a link to the complete manual that can help you adjust the settings for the Privacy Display to only enable the Privacy Display for certain apps or notifications for the times when you really need this feature, and discover the uses for Galaxy AI. We have also provided a link to an article to help you with all of the ways you can use the S Pen with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on March 26, 2026
Posted by: Hidden
[This review was collected as part of a promotion.] I’ve been using the Galaxy S26 Ultra (in black) for about a week now, and while it looks familiar, the refinements Samsung made this year actually make a massive difference in daily use. If you’re coming from an S24 or older, this is a night-and-day upgrade.
The Standout Features:
The "Privacy Display" is Genius: I was skeptical, but the new Flex Magic Pixel tech is actually useful. Being able to toggle the viewing angles so people next to me on the train can’t read my texts is a feature I didn’t know I needed. It’s the first big hardware innovation in screens we've seen in years.
Nightography Reborn: Even though it’s still a 200MP sensor, the wider f/1.4 aperture is doing heavy lifting. My low-light shots are noticeably brighter and less grainy than my friend's S25 Ultra. The new Horizontal Lock for video is also incredible—it’s like having a built-in gimbal.
Insane Performance: The Snapdragon 8 Elite Gen 5 is a beast. Everything from heavy multitasking to gaming feels effortless. Plus, the phone is actually slimmer (7.9mm) and lighter this year. Swapping titanium for the new Armor Aluminum makes it much more comfortable to hold for long periods.
AI That Actually Helps: I’m loving the "Nudge" feature. It suggests actions based on what’s on my screen (like adding a calendar event from a chat) without me having to ask. It feels less like a gimmick and more like a true assistant now.
Battery & Charging: Finally, we get a bump to 60W wired charging!
The Standout Features:
The "Privacy Display" is Genius: I was skeptical, but the new Flex Magic Pixel tech is actually useful. Being able to toggle the viewing angles so people next to me on the train can’t read my texts is a feature I didn’t know I needed. It’s the first big hardware innovation in screens we've seen in years.
Nightography Reborn: Even though it’s still a 200MP sensor, the wider f/1.4 aperture is doing heavy lifting. My low-light shots are noticeably brighter and less grainy than my friend's S25 Ultra. The new Horizontal Lock for video is also incredible—it’s like having a built-in gimbal.
Insane Performance: The Snapdragon 8 Elite Gen 5 is a beast. Everything from heavy multitasking to gaming feels effortless. Plus, the phone is actually slimmer (7.9mm) and lighter this year. Swapping titanium for the new Armor Aluminum makes it much more comfortable to hold for long periods.
AI That Actually Helps: I’m loving the "Nudge" feature. It suggests actions based on what’s on my screen (like adding a calendar event from a chat) without me having to ask. It feels less like a gimmick and more like a true assistant now.
Battery & Charging: Finally, we get a bump to 60W wired charging!
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Hidden, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are seeing the amazing enhancements and enjoying the new features available on your device including the Privacy Display, horizontal lock, and the new features of Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US