Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Average customer rating
4.8
(13,411 Reviews)
Rating breakdown 13,411 reviews
5 Stars
11,711
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - White (AT&T)
Customer Rating
5
Very nice product
on March 27, 2026
Posted by: Teeny3
[This review was collected as part of a promotion.] The phone is almost perfect can be a little bit bright at times. But that's an easy fix. Love the galaxy AI features that help with writing and the camera photo functions. They come in very handy and clean up pictures nicely. I can't wait to get more experience with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excited to finally have it!
on March 27, 2026
Posted by: Adriana
[This review was collected as part of a promotion.] My new phone has so far been such an amazing addition to my life. I originally got it because I loved the specs on their new camera, as well as the privacy display setting.
However, a cool new feature that my older phone didn't have is Galaxy AI. The features of Galaxy Ai are so cool!
However, a cool new feature that my older phone didn't have is Galaxy AI. The features of Galaxy Ai are so cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent battery life
on March 27, 2026
Posted by: Maaaaa
[This review was collected as part of a promotion.] Upgrading from a well love s22 ultra, the battery life is excellent and it's so much faster and lag free than the old phone. There have been some growing pains with a launch device, android auto wireless has been less than perfect, but seems to be improving. Galaxy AI creates some fun opportunities for image creation and the on device reply suggestions are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on March 27, 2026
Posted by: Baddie478
[This review was collected as part of a promotion.] This phone is hands down the absolute best phone Inpersonally have EVER used. It is amazing in so many ways I lost count. The screen is crisp and clear. The features are 1000% better than every phone I have ever had. It has so many features that are new and improved. It's by far the best phone on the market. It's worth every penny. It even has Galaxy AI !! Wow!! It will blow your mind, if you haven't already, RUN AND GO GET YOURSELF ONE! Thank me later
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great new AI installed in it.
on March 27, 2026
Posted by: Hezzy88
[This review was collected as part of a promotion.] I love taking pictures. That's what I do daily, but I can't put a picture up because somebody had taken my phone.I'm trying to find it but I can't use find my hub because I don't have another phone or another laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Android phone available anywhere
on March 27, 2026
Posted by: Brandensdad
[This review was collected as part of a promotion.] I truly could not be more pleased and satisfied with my new S26 Ultra. It is incredibly fast, is the perfect size of a phone and the Ai features that are available are unmatched.
Even if I wanted to say something negative about this phone I would have a very difficult time finding anything not perfect with this phone. As far as the people that are criticizing the S26 Ultra I believe it is coming from people that do not own one. This is my eleventh Samsung phone and by far my favorite.
Even if I wanted to say something negative about this phone I would have a very difficult time finding anything not perfect with this phone. As far as the people that are criticizing the S26 Ultra I believe it is coming from people that do not own one. This is my eleventh Samsung phone and by far my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone
on March 27, 2026
Posted by: Maggie
[This review was collected as part of a promotion.] The S26 is the next step in using Galaxy AI with the specialized processor for speedily handling the task. I enjoy the quick response and ease of transitioning to a new device that Samsung has put a lot of thought into.
Not only is the hardware top shelf but the software helps common users like myself get the most from their device. AI is a disruptive technology that has enormous potential.
Not only is the hardware top shelf but the software helps common users like myself get the most from their device. AI is a disruptive technology that has enormous potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Galaxy s26 Ultra
on March 27, 2026
Posted by: Notafan
[This review was collected as part of a promotion.] So how excited i was to get this phone. I am a Android girl and I've always loved Samsung Galaxies but I'd throw this one off on the freeway. The charging time is slow the battery life is normal and this privacy screen does not qualify as private it simply is just a little blurry. I would not recommend anyone get this new phone and it's also heavy and bulky. I am very disappointed.
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a new device that is not meeting your expectations in functionality. We have provided links to resources to help you with the battery life, charging speed, and Privacy Display settings that can be altered to certain apps, and enhanced to align to your preferences. We have also shared a link to the complete manual to help you with the additional features like Galaxy AI to have the best possible usage of your device. We have strive to decrease the weight of each new generation of device and this Galaxy S26 Ultra is the most lightweight Ultra device to date. We have lastly provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US