Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8
(6,834 Reviews)
Rating breakdown 6,834 reviews
5 Stars
5,996
4 Stars
668
3 Stars
103
2 Stars
26
1 Star
41
69%of customers recommend this product.
(
56 out of
81)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
3
Not much of an upgrade from users perpective
on April 11, 2026
Posted by: MannyMI
from Michigan
I was hoping for MORE. Yes, Samsung updated the camera "a little" and the processor.... The screen privacy is a joke. I will never use it AI is mostly software based so I am not going to count this one. From an s25 ultra to the s26 if it wasn't for the trade in vlue I would not have purchase it There is no Wow with this phone at least for someone coming from an S25 Ultra. The only plus is the charging time providing you shed the additional money to buy a charger with the required capabilities.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, April 13, 2026
Hey MannyMI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that your new device is a good investment in a enjoyable experience every day. We have provided links to resources to help you maximize your experience with your new device, align the settings to your preferences, and answer any questions you may have during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best smartphone ever! Period !
on April 11, 2026
Posted by: TilluRaj
[This review was collected as part of a promotion.] No doubt, the best smartphone ever! Galaxy AI embedded in the overall experience makes it ever better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily powerhouse, but lacking the ultra charm
on April 11, 2026
Posted by: AGS1
from Arizona, USA
I have been using Samsung products for many years, originally with the galaxy note line, and now a few generations of the ultra series - 22, 24 and now 26. Don't get me wrong this phone is a powerhouse, the battery is better, the cameras are great, screen is very nice, it is nicely built/durable (after you get used to the massive camera bump) and I find the privacy display to be quite useful. I don't use the AI features as much but more and more a creeping into my daily workflow. The phone excels in everything that I need a phone to do, and I am sure for every person buying this phone, your experience will be the same. But it's the moments away from doing every day tasks well that make me miss my prior phones - the spark of "ultra" just seems to be gone.
Bluetooth S pen features have been the biggest missed component to this phone for me, especially coming from an S24. Experimental features seem to have been traded for stability and a more grounded experience, which is great again for daily use, but for me as someone who every now and again enjoys expanding the use of my expensive pocket computer this is noticeably absent in this device. This phone is very good, but to me it just isn't ultra anymore, and I hope newer generations bring back niche hardware features and breaks the mold more like the previous phones did, and truly provide something no other phone has (or at least just bring back the Bluetooth S pen features).
I still recommend buying it if you need a workhorse.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness phone
on April 11, 2026
Posted by: mgv091992
[This review was collected as part of a promotion.] The best android out there in forever. Samsung lover all the way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 11, 2026
Posted by: Zerocool831
[This review was collected as part of a promotion.] Galaxy AI has been a genuinely useful feature in my day-to-day use. I use my Samsung device for work, streaming, photos, and staying organized throughout the day. The phone is fast, the screen looks great, and the battery holds up well. Galaxy AI adds features that actually feel practical instead of gimmicky, especially for helping streamline everyday tasks. Overall, it has been reliable, easy to use, and packed with features that make the experience better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bonus features
on April 12, 2026
Posted by: Dandaman
good phone to have is really good on the camera settings
Written by a customer while visiting Samsung US
Customer Rating
5
It has a smooth processor, and is convenient.
on April 12, 2026
Posted by: Wbozeman1112
[This review was collected as part of a promotion.] The graphics of the phone are smooth. There are many new convenient features. Galaxy is handy for learning, as there is a feature to use photos to get education from a.i
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not sure
on April 12, 2026
Posted by: PhoneHo
from Everywhere
Not sure how I am feeling about it. I have had it a week now. I feel like the 24 ultra was way better. Camera is still good. Battery the same. But they changed some thing that I don't like. I am very obsessed about my battery, the fact that I can't take the percentage number off bothers me. The pen doesn't have the Bluetooth. Which I knew this. But it makes the pen useless to me. The display is good. The volume doesn't seem to be near as loud and I work in a loud environment at times. I assume the quality and durability is fine. Just not sure if I like it all that well. I feel as if the regular 26 is better. I got it first and then Went to the ultra because it's easier to see. I may switch back. The privacy feature is nice for when a message pops up someone can't just be nosey. The performance is fine. No issues there. I just don't feel like it's an upgrade for the 24U. It actually feels more like a down grade. I do like the color options. Wish this series had come out with the coral pink. It irritates me that they change the price all the time. I just paid more for the 512g and now it's on sale. Everytime u look it's different. Run a special and keep it for awhile. I got the double storage for the price of 256. 2 years of insurance was super cheap. But dang. The phones are expensive anyway.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US