Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,284 Reviews)
Open Ratings Snapshot
Rating breakdown 18,284 reviews
5 Stars
15,968
4 Stars
1,839
3 Stars
287
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
104 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Galaxy S26 Ultra
on June 29, 2026
Posted by: Cstout3
[This review was collected as part of a promotion.] I have owned several Samsung Galaxy phones with the S-pen. I am absolutely hooked on the S-pen! This S26 Ultra is amazing. I love the camera features. My first priority with a phone is the quality of photos. And this phone delivers by far the best pictures I've seen from ANY device.
I am still learning what this phone is capable of. So many features to discover and enjoy! AI enhancements, where needed or wanted, are a huge help..
whether for a suggestion, or help with photo editing, not to mention fun!
The only drawback is the omission of the Live Message feature. Since Samsung messages is no longer supported, it is not offered as one of the S-pen features with the latest model (I used it to draw and send personal messages/greetings to loved ones, or simply to "attempt" being artistic). I almost sent the phone back!! But I decided to stick with it for a little while, and I am happy I did. I simply use the S23 that I had before this S26 Ultra for my live messages. I do, however, hope that future S-pen devices can somehow incorporate the feature again.
I highly recommend the Galaxy S26 Ultra. You won't be disappointed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 29, 2026
Posted by: Ortega06
[This review was collected as part of a promotion.] I really loved Galaxy AI; it has many significant features and improvements. It’s truly helpful in various areas such as settings, advanced capabilities, methods, and functions and I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this camera!
on June 29, 2026
Posted by: SammyFanGirl
[This review was collected as part of a promotion.] I love all of the settings I can tweak on this camera, to get exactly the pictures I want. With the help of Galaxy AI, I can even polish them up a bit more with the removal tool. It's been great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Wags04
[This review was collected as part of a promotion.] This phone had been wonderful. Galaxy Ai is a nice plus. Has great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Galaxy series
on June 29, 2026
Posted by: GoodGamer777
[This review was collected as part of a promotion.] Absolutely love the Galaxy series I have the headphones watch and phone. Especially the interaction of "Galaxy AI" it is helped me in everyday things :-) I definitely recommend the Galaxy series items especially the phone :-)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever build
on June 29, 2026
Posted by: Mark53
[This review was collected as part of a promotion.] This phone os amazing, the cameras top of line and screen beautiful peace. Nicely done samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than Powerful
on June 29, 2026
Posted by: Kamakozzy45
[This review was collected as part of a promotion.] Fantastic phone. I have been using this phone since April and I haven't had any issues. Galaxy AI has come a long way and it is so helpful! Battery life is fantastic and the power it has is wild.
I use my phone for everything from editing videos to playing games. I don't experience long load times or heat problems. Great device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has problems
on June 29, 2026
Posted by: Ultra2life
[This review was collected as part of a promotion.] I love everything about the new phone but I'm finding the hardware has glitches and bugs in it. It'll turn on and off on its own it'll start up apps on its own I'm about ready to return it.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Ultra2life, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how valuable the uninterrupted usage of your device is to you every day, and we would love to help you resolve the experiences you mention having with your device. We have provided a link to the Samsung Support Team to assist you with any and all options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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