Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,289 Reviews)
Open Ratings Snapshot
Rating breakdown 18,289 reviews
5 Stars
15,971
4 Stars
1,840
3 Stars
287
2 Stars
85
1 Star
106
62%of customers recommend this product. 
(
104 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB - Cobalt Violet (AT&T)
Customer Rating
3 out of 5
3
This product is oversold by marketers
on August 4, 2026
Posted by: Bro9379992
[This review was collected as part of a promotion.] The photos turn out really good but the displays are nicked when you use your eyes, night sleep is good, minimum memory capacity is 512 below it doesn’t make sense
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2026
Hey Bro9379992, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the camera quality and ability to take amazing photos with your device every day. We are always happy to assist our customers with any frustrations they may be experiencing with their chosen device. Without understanding the details of your frustrations, we have provided a link to the Samsung Support Team for your convenience. These experts can help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera on this phone!
on August 4, 2026
Posted by: Griz94
[This review was collected as part of a promotion.] I take A LOT of photos. With this phone, the photos turn out crispy and highly detailed.
Perfect phone camera for my job and hobbies!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Griz94, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the camera of your device every day for amazing photos and videos. We have provided a link to an article to help you integrate the features of Galaxy AI in to your usage to help you maximize your experience with your camera. We have also shared a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra
on August 4, 2026
Posted by: Madeleine
[This review was collected as part of a promotion.] I made the switch and never looked back. I chose the S26 Ultra for its customizable features and the camera quality. I wanted a phone that allowed me to make it my own. I love the themes and how I can choose just about every aspect how my layout looks. The cameras are fantastic and my phone has become the the go-to for family pictures!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 5, 2026
Hey Madeleine, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how happy you are with your switch to this new device, and that is has been smooth and easy for your thus far. We have provided links to the complete manual and the Samsung Support Team to help you fully explore your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always Samsung. Everything & more!
on August 4, 2026
Posted by: aSavagePrincess
[This review was collected as part of a promotion.] I'm a proud grandmother, of 8 little ones. Unfortunately, I live 5hrs away from my children. Taking & editing pictures & videos of my beautiful family, is my passion. Having a device that has premium camera & editing tools, is my number 1 concern. I just upgraded my Samsung phone to the new S26 ultra & even as a lifelong customer of Samsung, especially their smartphones & tablets, I am pleasantly amazed with the quality & beauty of my new S26. Samsung delivers a level of customization that is unbelievable. The amount of organization & preferences available is more than I imagined. The S26 ultra is everything you could ever want & more. I love that Samsung doesn't come bloated with a dozen apps you'll never use & except for the necessary system apps, you can uninstall everything, keeping only what you want. I have the 512mb storage, which is the model I always use. Anyone who hasn't tried a Samsung, is sadly missing out on what it feels like to have a device you love using & that is worth every penny it cost!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 5, 2026
Hi ASavagePrincess, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how happy you are with the usage and capabilities of your device, and that you are loving capturing photos and videos of the little ones in your life. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on August 4, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Great phone I really love it I got the galaxy a16
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THIS PHONES
on August 4, 2026
Posted by: YuriYuri
[This review was collected as part of a promotion.] My family and I have been using those phones for years, and they’ve never really had any issues—everything has been excellent. We are truly loyal to the Samsung community because we love how the phones work, the battery life, and the amazing trade-in offers; honestly, I am very grateful to Samsung company.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THIS PHONES
on August 4, 2026
Posted by: YuriYuri
[This review was collected as part of a promotion.] My family and I have been using those phones for years, and they’ve never really had any issues—everything has been excellent. We are truly loyal to the Samsung community because we love how the phones work, the battery life, and the amazing trade-in offers; honestly, I am very grateful to Samsung company.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent performance and new fea
on August 4, 2026
Posted by: Dreadfulskido
[This review was collected as part of a promotion.] I'm so glad i chose this phone it better and fast it also has awesome features which have still discovering more and it super nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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